Automotive Service Advisor - Gilbertsville, PA
3 days ago
Job description
Rev your engine This upcoming role is one for a go getter
Patriot Dealerships is seeking a professional, personable, experienced automotive service advisor ready to kick their career into next gear Our shop is full of skilled and busy technicians looking for a team member to help them level up.
The responsibilities of a Service Advisor include greeting customers, listening to their needs, collaborating with technicians as to best plan of action on customer vehicles and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Our Advisors work to build relationships and fine tune expertise to create long last time customers.
Pay: $60, $75, per year
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and update customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Qualifications
- Proven record of achieving exceptional customer satisfaction
- Past experience as a service advisor, assistant lane manager or service consultant
- Very energetic personality
- A desire for a long-term career with a growing organization
- Personal and professional integrity
- Computer skills and willingness to learn new programs
Patriot Dealerships is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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