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Hilton Head

    Host/Hostess - Hilton Head Island, United States - Palmetto Dunes Oceanfront Resort

    Palmetto Dunes Oceanfront Resort
    Palmetto Dunes Oceanfront Resort Hilton Head Island, United States

    3 weeks ago

    Default job background
    Description
    We are looking for a Host/Hostess to join our team at Alexander's Restaurant and Wine Bar. This is a dinner only restaurant.

    JOB SUMMARY

    This position is responsible for the overall guest experience as it relates to time spent greeting guests to the restaurant in a pleasant and efficient manner. By supporting our company's Noble Purpose, your top priority will be to care about our guests, and the impact we make on their lives .

    ESSENTIAL JOB FUNCTIONS
    • Greet and seat guests, present menus to guests.
    • Treat all guests in a manner that ensures their complete satisfaction.
    • Always strive to exceed our guest's expectations.
    • Manage Open Table.
    • Run the floor plan board.
    • Observe tables and keep track of clean, dirty and occupied tables.
    • Clean, organize and stock menus at host area.
    • Answer phone and answer questions concerning the menu and restaurant.
    • Interact with guests in the restaurant and as they leave to ensure a positive dining experience.
    • Fill to go orders, if applicable.
    • Maintain restrooms throughout shift.
    • Sweep front entrance area frequently.
    • Other duties as directed.
    Requirements
    • General knowledge of food and beverage operations
    • Strong communication and problem-solving skills
    • OpenTable Knowledge
    • Previous experience preferred
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