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Grand Rapids

    IT Systems Specialist - Itasca, United States - Robertshaw

    Robertshaw
    Robertshaw Itasca, United States

    2 weeks ago

    Default job background
    Full time
    Description

    POSITION SUMMARY

    The IT Systems Specialist will work closely with the team and the people we support to provide an excellent experience as we develop, implement, and maintain technology solutions for the business.

    JOB RESPONSIBILITIES

  • Positive attitude and excellent customer service skills.
  • Work closely with staff and vendors to support applications, computers, mobile devices, printers and other technology.
  • Provision and prepare devices for new team members and hardware replacements and upgrades.
  • Assists with any Operating Systems upgrades.
  • Become a subject matter expert on various technology assets and solutions within the company.
  • Documentation of solutions to common issues.
  • Maintain accurate list of IT assets.

    • JOB REQUIREMENTS

  • Bachelor's degree in computer science or equivalent experience
  • knowledge of laptop and desktop computers and operating systems.
  • knowledge of Microsoft Office
  • Strong analytic, critical thinking, and problem-solving skills
  • Excellent verbal and written communication
  • Collaborative working style
  • Ability to multi-task with attention to detail

    • PLUS SKILL SETS (Not required for consideration)

  • Experience with networking concepts such as Active Directory, DNS, and DHCP
  • Experience with both wired and wireless network concepts.
  • Audio Conferencing Systems
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