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- Efficiently use supplies and equipment, respond rapidly, and fill out appropriate work orders in support of unit goals to eliminate waste
- Process unit appropriate patient charges with accuracy and timeliness and updates billing information
- Complete assignments and duties in a timely manner
- Leave shift on time and utilize time keeping system
- Demonstrate productivity and accepts EDO and float assignments
- Document verbal/telephone orders (non-medication) with date, time, order, Physician and physician representative name, when applicable, and own name and title
- Verify accurate order entry or clarify all ambiguous unclear, unreadable or contradictory orders and appropriately document per unit specific standards
- Possess ability to problem solve and to multitask within their scope of practice
- Support processes looking at the patient experience and patient wait times
- Delegate tasks appropriately and promote teamwork
- Remain up to date with policy changes, collaborative practice plans, and standards of care
- Promote patient satisfaction as exemplified by patient recognition, letters from patients and families, or SEA (Service Excellence Award)
- Timely response to patient needs
- Practice professional use of personal electronic devices in patient care areas
- Maintain professional environment and keep noise to a minimum at all times
- Exemplify excellent guests relations to patients, visitors, and physicians and co-workers
- Notifies RN immediately of NOW and STAT orders and scheduled admission/transfers
- Engage in patient care activities when needed
- Obtain and update correct demographic, medical order, and consult information
- Utilize the event management system for each unusual occurrence
- Adjust care routines to meet the individual patient needs
- Adhere to HIPAA and follow social media policy
- Share knowledge and skills with colleagues and others including orientation and cross-training
- Demonstrate leadership and be a resource for peers, be an active council member, be a super user, serve as a preceptor
- Identify professional needs and collaborates with management for learning opportunities for self and for the unit
- Participate in development and implementation of departmental goals
- Attend product and practice change in-services
- Engage patients and their family
- Provide a professional and quiet patient environment
- Practice AIDET (Acknowledge, Identify, Duration, Explanation, Thank You)
- Promote commitment to co-workers, view all staff as part of an equal team and be approachable at all times, and maintain interdepartmental relationships
- Be flexible with assignments, staffing needs and assigned shifts
unit clerk emergency full time nights 7pm-7am - , IN, United States - Hendricks Regional Health
Description
Job Summary :
To support the practice of nursing and the delivery of nursing care through use of a combination of communication modes, traffic control and clerical functions.
Job Description
Essential Responsibilities:
Fiscal Responsibility
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job.
Education and Experience Required:
High School graduate or equivalent required
Work Shift :
7:00pm - 7:00am (United States of America)
Scheduled Weekly Hours :
37.5