Customer Service Assistant I - Dover - Partners Bank

    Partners Bank
    Partners Bank Dover

    3 days ago

    $40,000 - $70,000 (USD) per year *
    Description

    Customer Service Assistant I

    We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant I. Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations.

    • The ideal candidate will have a minimum of one year of teller or customer service banking experience in a branch or call center environment, strong sales, service, interpersonal and communication skills, and the ability to interact well with others.

    In this role you will be responsible for performing various teller transactions, opening routine checking savings accounts certificates of deposit managing account maintenance selling servicing all deposit accounts handling customer inquiries providing prompt problem resolution using needs-based sales techniques uncovering referral opportunities recommending appropriate products services meeting customers needs performing additional duties as required may float to another local branch to cover staffing if needed participating on-going job related training programs including but not limited to sales service compliance product knowledge maintaining balancing cash drawer accurately efficiently understanding following policies guidelines procedures including security compliance operations delivering high levels of service quality results excellent organization time management technical computer skills effective multitasking adaptability teamwork collaboration key performance indicators KPIs value based services benefits employee recognition rewards

    * This salary range is an estimation made by beBee
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