Technical Customer Service Engineer - Trenton, United States - LHH

    LHH
    LHH background
    Description

    Responsibilities:
    Responsible for providing technical expertise and support to sales team and customers.
    Imperative in understanding customer needs, presenting product solutions, and driving sales growth.
    Collaborate with the sales team and identify customer needs and develop tailored solutions
    Provide technical guidance and support throughout the sales process
    Assist in the preparation of proposals, quotes, and bids
    Manage customer forecasts and planning to assure inventory levels are adequate.
    Onboard new customers


    Requirements:
    Strong proficiency with ERP and Inventory Management systems
    Ability to analyze customer requirements and recommend appropriate solutions
    Understanding of CAD Data, SolidWorks and Blueprints necessary
    Strong sales acumen and ability to effectively communicate technical concepts.
    Project management skills to effectively manage multiple projects simultaneously

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