Health Plans Customer Service Advocate - Salt Lake City

Only for registered members Salt Lake City, United States

1 month ago

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Job summary

As a patient-focused organization University of Utah Health exists to enhance the health and well-being of people through patient care research and education.

The Customer Service position is responsible for providing world class customer service to our members and providers by demonstrating empathy advocacy and expertise.

This position answers phone inquiries in a call center environment while optimizing accuracy of information service and quality

The incumbent seeks to optimize the member and provider experience by offering one call resolution by being experts in benefits and eligibility.


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