Senior Sales Support Assistant - Burlingame - Emirates

    Emirates
    Emirates Burlingame

    7 hours ago

    Description

    Senior Sales Support Assistant

    This role provides comprehensive sales support to Emirates trade partners, ensuring maximum revenue and commercial targets are met. The Senior Sales Support Assistant will work closely with the sales teams and external customers to action requests promptly.

    1. Create, update, and maintain customer and agency records accurately.
    2. Handle general trade partner and customer enquiries, ensuring prompt resolution or escalation when required.
    3. Receive, investigate, and resolve client complaints to ensure high levels of customer satisfaction.

    The ideal candidate will have 3+ years experience in customer service/customer relations preferably in an airline or travel agency setting. They must also have a basic fares and ticketing qualification from a recognised institute or airline.


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Burlingame