Customer Service Representative - Richmond, United States - Schnitzer Steel

Description

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Schnitzer Steel. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a positive and professional work environment.

Key Responsibilities:

• Provide best-in-class customer care and support to customers in a fast-paced retail environment.
• Promote sales and service to customers, meeting or exceeding sales goals and targets.
• Maintain a high level of integrity, adhering to company policies and procedures.
• Work collaboratively with the team to achieve sales goals and maintain a clean and organized store environment.
• Identify and address customer concerns, escalating issues to management as needed.
• Participate in ongoing training and education to improve sales and customer service skills.

Requirements:

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment, meeting sales targets and providing exceptional customer service.
• Reliable transportation and a valid driver's license (if applicable).
• Ability to lift up to 50 pounds and stand for long periods.

What We Offer:

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• The opportunity to work with a leading steel company and contribute to our mission of providing exceptional customer service.

Language: English (required)