Delivery Specialist I - Houston

Special Instructions to Applicants: · All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues. · About Rice: · Boasting a 300-acre tree-lined campus in Houston, Texas, Rice ...

Job description

Special Instructions to Applicants:

All interested applicants should attach a resume in the Supporting Documents section of the application, preferably in a PDF format to avoid any formatting issues.

About Rice:

Boasting a 300-acre tree-lined campus in Houston, Texas, Rice University is ranked among the nation's top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio, and a residential college system, which supports students intellectually, emotionally and culturally through social events, intramural sports, student plays, lectures series, courses and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice's culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community and Excellence.

Position Summary:

Serving as a crucial communication link for the entire university, the Delivery Specialist manages both inbound and outbound mail. Responsibilities include retrieving, sorting, and categorizing mail and packages by department, delivering them to the correct recipients, and forwarding misdirected mail.

Ideal Candidate Statement:

The ideal candidate possesses excellent time management and organizational skills, is proactive, and is service-oriented.

Workplace Requirements:

• Ability to lift boxes up to 40 lbs.
• Ability to traverse campus in various weather conditions.
• This position is exclusively on-site, requiring all duties to be performed in person at the Police Annex Building, Monday–Friday, 8:00 a.m. to 5:00 p.m. Per Rice policy 440, work arrangements may be subject to change.

Proposed Hiring Range: $15.75–$16.00 per hour

*Non-Exempt (hourly) positions under FLSA are eligible for overtime.

Minimum Requirements:

• No formal education
• No experience required
• Valid Texas Driver's License (or ability to obtain within 30 days of employment) required with no more than three moving violations or at-fault accidents within the past 36 months and no convictions or deferred dispositions for Driving While Intoxicated (DWI) or Driving Under the Influence (DUI) within the past 3 years 

Skills:

• Time Management: Ability to manage and prioritize tasks to ensure timely deliveries
• Organization: Keeping track of packages, mail, and delivery routes efficiently
• Attention to Detail: Ensuring accurate sorting and delivery of mail and packages
• Physical Stamina: Capable of handling and transporting heavy packages and being on your feet for extended periods
• Customer Service: Providing friendly and helpful service to customers, addressing their questions and concerns
• Communication: Clear and effective communication with customers, colleagues, and supervisors
• Problem-Solving: Ability to handle unexpected issues, such as misdirected mail or delivery challenges, swiftly and effectively
• Basic Computer Skills: Familiarity with tracking systems and ability to log deliveries and process mail using software
• Reliability: Dependability in adhering to schedules and fulfilling responsibilities consistently
• Proactive Attitude: Taking initiative to improve processes and provide the best possible service

Preferences:

• Great customer service skills and ability to communicate effectively with customers

Essential Functions:

• Sorting and Processing Mail: Sorting incoming and outgoing mail and packages by department or recipient, ensuring accurate and efficient handling.
• Delivering Mail and Packages: Transporting and delivering mail and packages to the correct departments or recipients within a specified area or campus
• Logging Deliveries: Recording the details of deliveries and pickups, maintaining accurate logs for tracking and accountability purposes with the use of a handheld device and computer
• Customer Assistance: Assisting customers with mail services, helping them track and locate packages
• Forwarding Misdirected Mail: Identifying and redirecting mail and packages that have been sent to the wrong department or recipient
• Operating Delivery Vehicles: Safely operating delivery vehicles, if required, to transport mail and packages
• Maintaining Equipment: Keeping delivery equipment, such as carts and vehicles, in good working condition
• Ensuring Security: Safeguarding mail and packages to prevent loss, theft, or damage.
• Adhering to Policies and Procedures: Following university policies and procedures related to mail handling, delivery, and customer service

Rice University HR | Benefits: 

Rice Mission and Values: Mission and Values | Rice University

Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process, please contact Rice University's Disability Resource Center at or for support.

If you have any additional questions, please email us at Thank you for your interest in employment with Rice University.