- Understanding clients' products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
- Keeping a record of customer interactions, processed orders, and service schedules
- Taking initiative and demonstrating a "can-do" mindset, meeting challenges head-on no matter how difficult or stressful situations become
- Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
- Managing a team of Junior Customer Support Associates
- Minimum of a high school diploma
- At least one year in Customer Service Representative/Customer Support Associate roles or hospitality positions such as retail or restaurant
- Ability to recognize, apply and explain your product or service knowledge
- Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
- Be an effective problem solver
- Outgoing personality with a passion for helping others
- Passion for increasing in-person hospitality skill set to build better relationships
- Excellent communications skills
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Customer Support Associate/Account Manager
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Tapestry Kennedy Space Center, United StatesSince its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-t ...
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Loyal Source Government Services Kennedy Space Center, United StatesPurpose and Scope Provide Construction Cost Estimating support on a variety of engineering assignments associated with industrial base operations and maintenance of facilities infrastructure. The Cost Estimator is responsible for developing conceptual, ROM (Rough Order of Magnitu ...
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Bartender (Part Time) - Descend 21
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Facilities O&M Technician
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Design Engineer
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Scheduler Planner
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Spacecraft Technician Senior, Electrical
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University of Central Florida Kennedy Space Center, United StatesThe Opportunity · The Center for Community Schools in the College of Community Innovation and Education (CCIE) invites applicants for a 12-month, research associate position. This is a non-tenure earning contract and grant funded position. · The research associate will work wit ...
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Optic/Laser Alignment Spacecraft Technician
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Spacecraft Technician Sr, Mechanical
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ASRC Federal Holding Company Kennedy Space Center, United StatesASRC Federal System Solutions (AFSS) brings a 14-year history of delivering high-performance space systems engineering, integration and satellite operations services to civil and defense agencies. · ASRC Federal AFSS provides these services throughout all phases of the program li ...
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Fitness Instructor
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Entry-Level Warehouse Associate
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Amsoil Kennedy Space Center, United States>> Entry-Level Warehouse Associate - Orlando Entry-Level Warehouse Associate - Orlando Summary Title:Entry-Level Warehouse Associate - OrlandoID: Location:Orlando, FLDescription AMSOIL INC., the *"First in Synthetics",* is a worldwide leader in synthetic lubrication technologies. ...
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Associate Systems Engineer
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Alarm Technician
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Retail Sales Associate
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Medical Director
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Edgewater Animal Hospital Kennedy Space Center, United States· Position at Edgewater Animal Hospital · Medical Director - Sign on Bonus & Relocation Assistance · Edgewater Animal Hospital is seeking a Medical Director to join our amazing two-doctor animal practice in Orlando, FL. Can you picture yourself working in paradise and imagine ...
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Alarm Technician
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Amentum Kennedy Space Center, United States Full timeScope of Work · Independently perform installation, maintenance, modification, trouble-shooting, repair adjustment, calibration, verification, certification, test and operation of electronic/electrical equipment and devices comprising the KSC protective alarm (fire, security, oxy ...
Customer Support Associate - Kennedy Space Center, United States - Elite Strategic Solutions
Description
The consumer comes first within the hospitality industry and that is no exception at Elite Strategic Solutions. Our Customer Support Associates help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Associate, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Support Associate's hospitality will be the difference between their encounter being just average or an exceptional one.
Like the hospitality industry, the primary purpose of the Customer Support Associate is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Customer Support Associate, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.
The responsibilities and tasks of the Customer Support Associate consist of:
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