- Ensures Parking Attendants are effectively controlling motor and foot traffic in the Casino parking areas for Guests and Team Members.
- Schedules and maintains adequate staffing levels.
- Trains new Parking Attendants on Guest services, safety and duties, and provides ongoing training as required.
- Completes Team Member performance Conversations, rewards/recognition, and coaching.
- Addresses complaints and resolves problems for both Parking Attendant Team Members and Guests.
- Evaluates and disciplines Transportation Team Members, either verbally or written, in a professional and fair manner in the absence of the Supervisor.
- Patrols the property on assigned shift, identifying potential safety hazards in parking areas, and reports them to the appropriate individual.
- Operates company vehicles when directed to do so.
- Must provide written statements to Public Safety Supervisor of any incidents in parking areas when Transportation Supervisor is unavailable.
- Maintains a working knowledge of Casino facilities, as well as special events on property, in order to advise
- Guests and Team Members whenever necessary.
- Operates a two-way portable radio; coordinates and dispatches information to all other radio users.
- Facilitates the flow of information by attending scheduled departmental meetings.
- Assists during evacuations.
- Performs other duties as assigned.
- Must possess a high school diploma, G.E.D. or equivalent.
- Must know Public Safety Transportation Policies, and the Emergency Action Plan.
- Must possess excellent Guest and Team Member relations.
- Ability to read and comprehend documents such as safety rules, operation and maintenance instructions, and procedure manuals.
- Must have ability to write routine reports and correspondence.
- Must possess working knowledge of computer programs and applications, including MS Office, and be able to learn new programs.
- Must possess organizational and planning skills.
- Ability to apply common sense reasoning to a variety of situations and carry out instructions in written, verbal, or diagram form in a professional manner.
- Must be able to keep up with fast-paced atmosphere and work under pressure.
- Must be at least 21 years of age.
- Must possess and maintain a valid California driver's license and a Black Oak Casino drivers permit.
- Must be able to communicate using a portable 2-way radio and/or cell phone.
- Must be able to read electronic display panels on devices such as radios, cellular telephones, etc.
- Must be able to pass a mandatory drug test.
- Must be able to obtain a valid gaming license.
- Must provide evidence of employment eligibility in the U.S.
- Must possess excellent communication and writing skills.
- Must be able to communicate proficiently in English.
- Must be able to lift up to 50Ibs and occasionally more with assistance.
- Must be physically able to perform all job requirements.
- Required to work around moving machinery with possible exposure to vibration, dust, gas, steam or chemicals.
- Required to wear protective equipment such as mask, earplugs, gloves, eyewear, weather gear, etc.
- Must be able to work outside in all weather conditions.
- Must be able to work in a noisy environment.
- Must be able to work all shifts, weekends, holidays, and special events.
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Transportation Lead - Tuolumne, United States - Black Oak Casino Resort
Description
Job DetailsJob Location
Casino - Tuolumne, CA
Description
SUMMARY: Responsible for general oversight of Parking Attendants and Shuttle Operators in the absence of the Transportation Supervisor.
Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
Mandatory Requirements:
