Communications Coordinator 1 - Tampa - LifeLink

    LifeLink
    LifeLink Tampa

    2 days ago

    Full time $45,000 - $65,000 (USD) per year
    Description

    Join LifeLink — Join a Life Saving Team

    About LifeLink
    More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today.

    What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands.

    At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation.

    Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients.

    We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality.

    If you're inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you.

    What You'll Do

    As a Communications Coordinator 1, you will directly contribute to LifeLink's life-saving mission. 

    This is an entry level position into the Communications Services Department. This position is responsible for all incoming calls to LifeLink Foundation during business and non-business hours. In addition, this position is responsible for the screening and routing of all donor referral calls for the LifeLink of Florida, LifeLink of Georgia, and LifeLink of Puerto Rico service areas, and outside partners.

    Key Responsibilities:

  • Answers incoming Communications Services' phone lines.
  • Obtains information for death notification referrals/messages and delivers the information to the appropriate staff member according to call schedules.
  • Performs initial evaluation of all referral calls to determine if the patient is suitable for potential organ, tissue, and/or eye donation.
  • Routes donor referral calls to appropriate coordinators for LifeLink OPOs, LifeLink Tissue Bank and external tissue banks and the eye banks.
  • Monitors referral assignments, cases notes and messages to ensure timely delivery of information to coordinators, tissue banks and eye banks.
  • Proficient use of iTransplant - Maintains potential donor referral information via data entry by following established iTransplant procedures and CSD Referral Protocol.
  • Processes organ offers from other organ procurement organizations, utilizing iTransplant.
  • Communicates with Lions Eye Institute for Transplant and Research, and the Georgia Eye Bank on 30-minute intervals for referral confirmation.
  • Participates in a departmental quality assurance schedule, once fully trained.
  • Completes and maintains Daily Call Schedule forms.
  • Receives tissue culture information (flight information, arrival times, tissues being sent, and processing information) from LLGA, LLPR, and for LifeLink Tissue Bank. Notifies appropriate LLTB Culture Case Coordinator.
  • Receives and maintains call logs for all building and equipment alarm calls for the Foundation (all locations). Follows established protocols regarding appropriate notifications.
  • Provides phone coverage for other departments during meetings, seminars, and out-of-office closures.
  • Communicates and passes on temporary information to fellow Communications Coordinators.
  • Researches donor registries and provides documentation to organ recovery coordinators.
  • Monitors Puerto Rico death notification referrals and provides support and guidance to LLPR's 3rd party answering service.
  • Provides data entry of missed referrals for the OPOs.
  • Provides data entry of medical examiner referrals for LifeLink of Puerto Rico Communicates hospital development concerns or feedback to the appropriate divisional department.
  • Maintains and provides weekly gate access codes to LLGA staff.
  • Maintains and logs after-hours specimen drop-off for Immunology Laboratory.

    • Who You Are

  • Passionate about helping others and making a difference
  • Aligned with LifeLink's core values of Compassion, Excellence, Legacy, People, and Quality
  • Requires a high school diploma or equivalent.
  • Must possess working knowledge of computer, mouse, and windows application.
  • Ability to speak and enunciate clearly with a pleasant phone voice and a positive attitude.
  • Ability to maintain confidentiality - conversation discretion required.
  • Must have specific knowledge of the organization and roles of key contacts to route calls and follow-up messages.
  • Ability to handle numerous incoming calls.
  • Ability to multitask.
  • Must be able to work 12-hour rotating shifts, either 8a-8p or 8p-8a.
  • Must be flexible with schedule – including evenings, nights, weekends, and holidays. Must be able to work additional hours, both scheduled and unscheduled to provide 24/7 coverage as needed.
  • Ability to work independently within prescribed guidelines while exercising good judgment in seeking appropriate guidance as required.
  • Ability to promote and embrace a teamwork environment.
  • Position is in-office but may be worked remotely when scheduled and / or approved by department leadership.
  • Ability to lift up to 15lbs
  • A collaborator who thrives in a mission-first environment.

    • Working Conditions:

    Working conditions are fully supported in a 24/7 call center/office environment. May be required to work 12 hour shifts to provide coverage for new staff, including on weekends and holidays. Work from home may be permitted. Some travel may be required.

    OSHA Risk Classification: Low

    Why LifeLink?

  • Be part of an organization with a legacy of saving lives and giving hope
  • Join a passionate and supportive team across Florida, Georgia, and Puerto Rico
  • COMPANY PAID Medical, Dental, Disability & Life Insurance
  • Generous COMPANY PAID Pension Plan for your Retirement
  • Paid Vacation, Sick Days & Holidays
  • Growth opportunities in a mission-driven, high-impact nonprofit
  • Work with purpose, knowing your efforts directly touch lives

    • Diversity, Equity & Inclusion
    LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve.

    Ready to Help Change Lives?
    Your next career move could be the most meaningful one yet.

  • Work in company

    Communications Coordinator

    Only for registered members

    We are seeking a motivated and detail-oriented Communications Coordinator to support · and enhance our internal and external communication initiatives. · ...

    Tampa $55,000 - $59,000 (USD) Full time

    1 month ago

  • Work in company

    IT Communications Coordinator

    Only for registered members

    +Job summary · We are seeking an IT Communications Coordinator to join our firm. · +Develop, prepare, and deliver executive communications, presentations, and reports for internal and external audiences. · Manage the CIO's calendar, meetings, travel, and correspondence. · ...

    Tampa

    1 month ago

  • Work in company

    IT Communications Coordinator

    Only for registered members

    The IT Communications Coordinator is responsible for developing, managing, and delivering clear, effective communications to internal and external audiences. · Develop executive communications. · Serve as a liaison between the CIO. · ...

    Tampa

    2 weeks ago

  • Work in company

    Community Coordinator

    Only for registered members

    We are seeking a full-time Community Coordinator to join our team in Tampa. The ideal candidate will foster a vibrant community environment by managing member relations and coordinating events. · Fostering member relations and coordinating events. · Hosting tours and onboarding n ...

    Tampa

    1 month ago

  • Work in company

    Communications Coordinator

    Only for registered members

    We are seeking a highly organized and detail-oriented Communications Coordinator to support our team in delivering clear consistent and impactful communication across all platforms. · ...

    Tampa

    1 month ago

  • Work in company

    Communications Coordinator

    Only for registered members

    We are seeking a highly organized and detail-oriented Communications Coordinator to support our team in delivering clear, consistent, and impactful communication across all platforms. · ...

    Tampa $57,000 - $61,000 (USD) Full time

    1 month ago

  • Work in company

    Communications Coordinator

    Only for registered members

    The Communications Coordinator role is a pivotal position that requires a strong written and verbal communication skill set. As the first point of contact for all incoming client leads, this individual will schedule consultations and work with staff to prep them for meetings. The ...

    Tampa $55,000 - $65,000 (USD)

    1 month ago

  • Work in company

    Communications Coordinator

    Only for registered members

    · Company Description · Next Coms Talk is a forward-thinking communication solutions company dedicated to elevating the way businesses connect. We deliver clear, impactful, and strategic communication services that help our clients thrive in fast-changing environments. Our team ...

    Tampa, FL, USA $53,000 - $57,000 (USD) per year

    2 days ago

  • Work in company

    Communications Coordinator

    Only for registered members

    We are seeking a highly organized and detail-oriented Communications Coordinator to support our team in delivering clear consistent impactful communication across all platforms. · Develop edit manage internal external communications. · Coordinate with cross-functional teams to en ...

    Tampa

    1 month ago

  • Work in company

    Communications Coordinator

    Only for registered members

    We are seeking a highly organized and detail-oriented Communications Coordinator to support our team in delivering clear consistent and impactful communication across all platforms. · ...

    Tampa, FL

    1 month ago

  • Work in company

    IT Communications Coordinator

    Only for registered members

    We are seeking an IT Communications Coordinator to join our firm. · Develop executive communications,presentations,and reports for internal and external audiences. · Manage CIO's calendar meetings travel correspondence prioritizing urgent confidential matters. · ...

    Tampa, FL

    3 weeks ago

  • Work in company

    Community Marketing Coordinator

    Only for registered members

    The Community Marketing Coordinator supports the station's efforts to connect with the Tampa Bay community while driving local marketing, branding, promotional, and sales initiatives for Telemundo Tampa (WRMD). This role combines traditional marketing coordination with community ...

    Tampa

    1 month ago

  • Work in company

    Community & Events Coordinator

    Only for registered members

    We're looking for a creative and organized individual to lead our company's internal and community-focused events. · Plan and organize quarterly company outings, ensuring they align with our team's interests. · Manage event logistics, budget, and group coordination. · ...

    Tampa

    2 weeks ago

  • Work in company

    Community Marketing Coordinator

    Only for registered members

    The Community Marketing Coordinator supports the station's efforts to connect with the Tampa Bay community while driving local marketing, branding, promotional, and sales initiatives for Telemundo Tampa (WRMD). · This role combines traditional marketing coordination with communit ...

    Tampa, FL

    1 month ago

  • Work in company

    Community & Events Coordinator

    Only for registered members

    We're looking for a creative and organized individual to lead our company's internal and community-focused events. · Plan and organize quarterly company outings. · Identify and coordinate community engagement and volunteer opportunities. · ...

    Tampa, FL

    2 weeks ago

  • Work in company

    Coordinator, Community Programs

    Only for registered members

    · POSITION TITLE: Community Programs Coordinator · REPORTS TO: Community Programs Manager · DEPARTMENT: Operations · CLASSIFICATION: Onsite  · STATUS: Non-Exempt · SALARY: $37,400 - $43,010 · COMPANY OVERVIEW · Feeding Tampa Bay serves ten counties in West Central Florida and is ...

    Tampa, FL $38,000 - $72,000 (USD) per year

    3 days ago

  • Work in company

    Coordinator, Community Programs

    Only for registered members

    Feeding Tampa Bay connects and convenes solutions partners and resources that nourish long-term stability. · ...

    Tampa $37,400 - $43,010 (USD) Full time

    2 months ago

  • Work in company

    Community Program and Peer Network Coordinator

    Only for registered members

    The Health Research and Analytics (HRA) business line is seeking a highly motivated full-time Community Program Coordinator to join our team in support of our government customer U.S. Special Operations Command This position will play a critical role in advancing the Preservation ...

    Tampa, FL

    2 months ago

  • Work in company

    Community Coordinator

    Only for registered members

    Job summaryThe Community Coordinator position is responsible for supporting pipeline construction activities and providing assistance to residents affected by ongoing construction. · Assist residents with accessing their properties during construction activities. · Help residents ...

    Brandon

    1 month ago

  • Work in company

    Community Coordinator

    Only for registered members

    The Community Coordinator position is responsible for supporting pipeline construction activities and providing safe assistance to residents. · Assist residents with accessing their properties during construction activities. · Help residents set up temporary mailboxes and package ...

    Brandon, FL

    1 month ago

  • Work in company

    Communications Coordinator 1 (Call Center, 8AM - 8PM)

    Only for registered members

    The Communications Coordinator 1 role is an entry-level position responsible for answering incoming calls to LifeLink Foundation during business and non-business hours. Key responsibilities include screening and routing donor referral calls, maintaining call logs, providing data ...

    Tampa

    1 month ago

Jobs
>
Tampa