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- Read and interpret Explanation of Benefit statements and identify proper adjustments.
- Ensures all Medicare refund requests are worked and resolved within 60-day limits.
- A/R follow up on recoupments by insurance companies.
- Research account recoupment was made from and place notes accordingly with details.
- Audit accounts to determine if credit is correct and take appropriate action to rectify the account.
- Analyze information gathered through investigation, and provide recommendations for action.
- Refunds insurance companies on accurately overpaid claims timely.
- Correspond over the phone and via e-mail with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Identify potential problems with current processes and practices to offer suggestions for improvement.
- Ensure compliance with Company policies as well as State, Federal and other regulatory bodies.
- Maintains up to date guidelines on payor recoupment processes.
- Refunds researched should be 60-80 transactions per day.
- Ensures Government refunds are done within 60 days of identification and commercial payors are refunded according to contract guidelines.
- Ensures that credit balances as a percentage of AR is less than 2%.
- Process weekly refund checks, mail and upload files
- Maintain an appropriate professional appearance and demeanor in accordance with Company policy.
- Sort & distribute mail, fax requirements for remote staff
- Weekly deposit
- Legal correspondence, process bankruptcy
- Assist with end of month worklists
- Assists with projects as needed
- Competitive Pay
- Company Benefits
- Paid Time Off
- Holiday Pay
- 401K Plan
Refund/AR Payment Posting Specialist - Savannah, United States - Optim
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Description
Job Description
Job DescriptionOptim Orthopedics is seeking full time Refund/AR Payment Posting Specialist for our Savannah location.
Job Requirements:
Optim Offers: