Guest Services Clerk - Bartlett, IL
13 hours ago
Job description
JOB SUMMARY:
The Guest Services Clerk acts as support staff to the Special Facilities and Recreation Departments. This is an at-will
position. Other primary duties and responsibilities include:
- Responsible to learn, understand and be able to communicate the various programs, services and operations of the District.
- Promptly greet guests in a pleasant and friendly and manner.
- Responsible for managing the front counter operation as assigned.
- Accept and process registrations, enrolling people in various programs offered by the Park District, and process receipts and acknowledgments.
- Accept cash, check or bank cards for payment of programs and services, making change accurately, bank out daily and balance daily.
- Comply with and assist in the enforcement of the Cash Handling Procedures.
- Issue starting banks and secure end of the shift batches and banks.
- Issue facility pass memberships and process photo ID's.
- Accept and process facility reservations.
- Accept and process transfer and cancellation requests.
- Answer phones; accurately dispense information and transferring calls.
- Work within the email system communicating with customers and staff.
- File paperwork and assist in maintaining short and long-term records.
- Type simple tasks and material as assigned.
- Attend District-wide part-time staff orientations, crisis trainings and office staff trainings as directed.
- Work additional hours and days including Saturdays based on needs of Registration Office.
- Observe and follow all Park District safety policies and regulations. The safety of staff and participants is a continuing responsibility of all employees.
- Perform other duties as assigned.
QUALIFICATIONS: Must be a minimum of 18 years of age and a high school graduate or equivalent.
SCHEDULE & PAY: This is a part-time, year-round position working Monday and Wednesday 3:00PM - 6:00PM. Hiring range is between $ $15.50 per hour, DOQ.
BENEFITS:
In exchange for your time and talent, part-time employees may Select ONE of the following single memberships:
- Ski & Snow Boarding Season Pass
- LIFECENTER (includes Splash Central)
- Apple Orchard Golf Course
- Bartlett Aquatic Center
- PLUS applicable facility and program discounts
The Bartlett Park District is an Equal Opportunity Employer.
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