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    Medical Assistant - Fresno, United States - Fresno Nephrology Medical Group

    Fresno Nephrology Medical Group
    Fresno Nephrology Medical Group Fresno, United States

    4 weeks ago

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    Description

    Job Description

    Job Description

    Purpose:
    The Medical Assistant supports ancillary and physician staff in providing for the needs of patients.

    Responsibilities/Essential Functions:

    • Rooms patients and accurately collects and records patients' medical history; including vital statistics, allergies, medications and concerns.
    • Prepares exam room, stocks and maintains supplies and equipment, keeping the rooms neat and clean.
    • Assists with scheduling routine appointments and check out procedures.
    • Addresses patients with a compassionate, friendly and caring attitude.
    • Consistently maintains and updates medication knowledge, staying current with industry trends and standards, attends in-services internal or external.
    • Requests insurance authorizations when needed.
    • Documents receipt, assists with ensures completion of disability and other miscellaneous forms/ letters in a timely manner.
    • Effectively assists with E-Prescribing, authorizing drug refills and physician and Physician Dispensing.
    • Triages phone calls and routes and relays information in a timely manner to staff and providers in a timely manner.
    • Daily review and processing of voicemails, reminders, and emails.
    • This position may require that the M.A. occasionally travel to other Clinical sites upon request

    Experience, Qualifications/Education:

    • High school diploma or equivalent required
    • Medical Assistant Certificate from an accredited education institution
    • Knowledge of computer/telephony support, preferably in a health care environment
    • Strong customer service background, preferably in health care environment
    • Excellent verbal communication skills
    • Competence with computer processing functions and other standard office equipment
    • Ability to manage and prioritize multiple tasks
    • Ability to calmly and professionally resolve customer issues with diplomacy and tact
    • Ability to work independently with minimal supervision
    • Strong organizational skills
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