Senior Network Engineer - Lake City, United States - InsideHigherEd

Description

Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development.

The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses.

Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For.

Information Technology and Services has embarked on a digital transformation initiative to continually improve services for faculty, staff, and students in support of the CSU mission to be the leading institution of higher education in the South Atlanta Crescent region. The ITS vision aligns strategy, business, and services; empowers cross-functional teamwork; embraces best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and continuously delivers the performance necessary to meet the demands of all our stakeholders. The ITS organization is committed to delivering secure and innovative IT services, core to the mission of CSU. ITS values accountability, excellence, and commitment to exceptional customer experience. The ITS team is a trusted partner in shaping an environment of innovation and service excellence for the University.

The Clayton State University Information Technology and Services team is seeking a Senior Network Engineer with a commitment to service excellence to join its Infrastructure team. In this role, you will assist in the design, installation, and support of the overall University network. The Senior Network Engineer position reports directly to the Enterprise Infrastructure Architect.

• Assist in the design, installation, and configuration of network equipment, such as routers, switches, wireless controllers/access points, and firewalls.
• Evaluate and implement products and platforms to provide cost-effective solutions that meet architectural and business requirements while ensuring the latest industry capabilities.
• Maintain and troubleshoot structured cabling systems, including fiber optic and copper cable networks, patch panels, and connectors.
• Monitor the performance of the University's communication systems, including network traffic, system capacity, and utilization levels.
• Maintain documentation of the network and communications infrastructure, including diagrams, inventory, and network configurations.
• Perform routine system administration tasks such as installing system updates, replacing hardware, and monitoring system performance.
• Diagnose and resolve problems with the organization's network and communications systems, such as network outages, equipment malfunctions, and connectivity issues.
• Ensure the organization's network and communications systems are secure and comply with security policies and compliance regulations.
• Participate in disaster recovery planning, exercises, and testing.
• Generate reports on the performance and status of the organization's systems, including network uptime and system utilization.
• Assist with projects, including planning, design, and implementation
• Perform other related duties as required

• Bachelor's degree in a relevant field such as computer science, computer information systems, etc., or equivalent combination of education, training, and experience.
• Minimum 5+ years working in network engineering or network architectural roles within the IT industry

• Strong knowledge of network protocols, standards, and security measures
• Hands-on experience with Extreme Network (or equivalent) router/switch configurations and troubleshooting
• Hands-on experience with Extreme Network (or equivalent) wireless access points
• Hands-on experience with Palo Alto (or equivalent) firewalls
• Strong working knowledge of VOIP communication systems (i.e., Microsoft Teams Telephony)
• Ability to troubleshoot, diagnose and repair network communication issues in an effective and efficient manner
• Knowledge of service management principles (i.e., ITIL) and security frameworks (i.e., NIST)
• Ability to interpret building schematics and specifications
• Professional verbal and written communications
• Strong soft skills and ability to communicate openly
• Microsoft Visio or equivalent
• ServiceNow or equivalent

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy and can be found on-line at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at

Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance.

Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Clayton State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy of the University to recruit, hire, train, promote, and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity, or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc Clayton State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy, please contact the Clayton State University Office of Human Resources at For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at

• Generally, Monday through Friday, 8AM to 5PM; Flexibility is provided
• Work from home eligible, Maximum two days per week
• On-call and after-hours support, as required, to ensure service continuity and affect system maintenance needs