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Fleet Service Agent
5 days ago
SkyWest Airlines Boise, United States Regular Full timeJob Description · About SkyWest · SkyWest Airlines, the largest independently owned regional airline is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated, team-minded individual ...
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Fleet Service Agent
3 weeks ago
SkyWest Airlines Boise, United StatesThis is a full-time position. As a Fleet Service Agent, you will be responsible for cleaning and preparing our aircraft for the next day. General cleaning of the interior(s) and exterior(s) of SkyWest aircraft Stock and organize aircraft materials & Fleet, Agent, Service, Crew Le ...
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Fleet Service Agent
1 day ago
Idaho State Job Bank Boise, United StatesFleet Service Agent -BOI at SkyWest Airlines in Boise, Idaho, United States Job Description About SkyWest SkyWest Airlines, the largest independently owned regional airline is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being ...
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Service Desk Agent
4 days ago
Idaho State Job Bank Boise, United StatesService Desk Agent at Cayuse Holdings in Boise, Idaho, United States Job Description Overview About Cayuse Commercial Services: Cayuse Commercial Services (CCS) delivers fresh solutions to business challenges in the technology and business services environment. Services available ...
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Fleet Service Agent
1 week ago
Skywest Airlines Boise, United StatesAbout SkyWest · SkyWest Airlines, the largest independently owned regional airline is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated, team-minded individuals that understand a d ...
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Customer Service Agent, Cross Functional
1 week ago
Idaho State Job Bank Boise, United States Full timeCustomer Service Agent, Cross Functional (Full-Time) at Piedmont Airlines in Boise, Idaho, United States Job Description We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedm ...
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Customer Service Agent, Cross Functional
1 week ago
Idaho State Job Bank Boise, United States Part timeCustomer Service Agent, Cross Functional (Part-Time) - R at Piedmont Airlines in Boise, Idaho, United States Job Description We can't wait to share our passion for aviation with you Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At P ...
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Fleet Service Agent
3 weeks ago
Idaho State Job Bank Boise, United StatesFleet Service Agent at Horizon Air in Boise, Idaho, United States Job Description Company Horizon Air The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind ...
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Virtual Service Center Agent
1 week ago
Idaho Central Credit Union Meridian, Idaho, United States PermanentOverview: · Do you have excellent organizational and critical thinking skills? Do you enjoy directly helping others at work? Do have sales or customer service experience? · If so, you could be the perfect candidate for our Virtual Service Center Agent role at Idaho Central Credit ...
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Customer Service Associate
2 days ago
USLI Boise, United States Part timeUSLI is seeking candidates to join our innovative and collaborative Instant Quote team, servicing incoming phone calls from brokers and agents. Candidates must be able to project the "USLI Experience" by providing excellent service and work effectively in a fast-paced environment ...
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Airport Catering Driver
2 weeks ago
GAT Airline Ground Support Boise, United StatesGAT Sky Cafe is seeking dynamic, dependable, and motivated individuals to join our team at the Boise Airport · Job Summary: · Airport Catering Agent Drivers gather all necessary equipment for assigned flights, loads, and deliver assigned products to aircraft, and retrieve inbou ...
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Division Placement Leader
1 week ago
World Insurance Associates LLC Boise, United StatesSummary · World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. · Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,2 ...
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Office Manager
1 week ago
Colton Brazier - State Farm Agent Boise, United StatesPosition Overview · Do you have aspirations to run your own business? If so, you may want to consider working in the office of Colton Brazier - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agen ...
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Financial Services Professional
1 week ago
Idaho State Job Bank Boise, United StatesFinancial Services Professional - Hybrid Experience at Bankers Life in Boise, Idaho, United States Job Description Financial Services Professional - Hybrid Experience Location: Boise, ID, United States Job Category: Financial Representative Posted: 22-Sep-2022 Job Description Ban ...
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Agency Owner
1 week ago
American National Insurance Agency Boise, United StatesDo you aspire to more? More opportunities, more growth, more independence? · We do too American National is redefining what it means to be an agent entrepreneur. As an American National Agent, you will work for yourself, but not by yourself. Not only do you get to make a positiv ...
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Summer Intern
1 week ago
Kimberly Shurtleff - State Farm Agent Boise, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · Kimberly Shurtleff - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As Summer Intern - State Farm Agent Team Mem ...
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RCIS Crop Area Claims Manager
1 week ago
Idaho State Job Bank Boise, United StatesRCIS Crop Area Claims Manager at Zurich NA in Boise, Idaho, United States Job Description RCIS Crop Area Claims Manager Zurich is currently looking for an AVP, RCIP CROP District Claims Manager to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading ...
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Lead Transaction Coordinator
3 weeks ago
THG Real Estate Boise, United StatesAre you a detail-oriented professional with a passion for real estate and a knack for managing complex transactions? We are seeking an experienced Head Transaction Coordinator to join our thriving team. In this pivotal role, you will lead our transaction coordination team and ens ...
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Northfield Binding E&S Underwriter
1 day ago
Idaho State Job Bank Boise, United StatesNorthfield Binding E&S Underwriter at Travelers Insurance Company in Boise, Idaho, United States Job Description Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation ...
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Customer Service Associate
20 hours ago
Idaho State Job Bank Boise, United StatesCustomer Service Associate - Premium Audit at Travelers Insurance Company in Boise, Idaho, United States Job Description Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our rep ...
Customer Support Services Agent - Boise, United States - Veolia North America
Description
Company Description About Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery.
VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America.Headquartered in Boston, Mass., Veolia North America has approximately 10,000 employees working at more than 350 locations across the continent.
Please visit our websiteVeolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
The Customer Service Representative I is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge of company policies and procedures and Idaho Public Utilities Commission requirements.
The customer service center performs a variety of customer facing duties, is responsible to take a high volume of customer calls, respond to emails and website portal requests, process customer requests to turn on and off water and make payment plans.
The day-to-day operations include, but are not limited to the following:Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner.
Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions.
Responsible to achieve customer service metrics and satisfaction levels.Ensure all service orders are complete and entered into CC&B.
Assist with routing new development for meter reading and entry into CC&B.
As requested, participate in other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Customer Service Supervisor, Manager or Director.
1-3 years of experience in a customer service center or equivalent Veolia work experience, preferably in a Regulated Utility.
~ Strong communication (oral and written) and listening skills to understand the customer's situation and respond effectively by phone, email, in writing, or in person, in a helpful and professional manner.Attention to detail in order to follow company processes and Commission rules.
Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
