Guest Service Manager - Kailua Kona
3 weeks ago

Job summary
Plan coordinate implement and supervise hotel guest activities and services for all guests with emphasis on VIPs Outrigger Discovery GHA and Voyager 47 guests in accordance with hotel standards Emphasis on fulfilling guests expectations in all front of the house activities Responsible for daily operations of the Voyager 47 front of house staff Work closely with property operations F&B and sales and marketing on facilitating and owning the guest engagement vision for Voyager 47 Club Lounge and Outrigger Resorts Portray the Ke Ano Wa a values the Outrigger Way with all customers external and internal including guests patrons travel partners ,
Job description
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