Information Specialist - Gettysburg - Pearl Interactive Network, LLC

    Pearl Interactive Network, LLC
    Pearl Interactive Network, LLC Gettysburg

    2 days ago

    Description

    On-Site Information Specialist

    Pearl Interactive Network is seeking On-site Information Specialists for a Call Center in Gettysburg, PA. The role involves responding to public inquiries regarding licensing procedures, application requirements, and complaint filing processes.

    • Responsibilities include providing accurate guidance on navigating online forms and documentation requirements.
    • Researching consumer issues by referencing FCC policies, procedures, and knowledge base resources.

    The ideal candidate will have:

    • A high school diploma or equivalent education
    • Mindful of 1-2 years' experience in customer service roles or government information support positions

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Information specialist