Shift Lead - Utility Dr, Suite Palm Coast, Florida, United States
2 days ago
Job description
DescriptionPay Explanation:
Hourly base pay range does not include tip pooling and options to earn performance based discretionary bonuses alongside the GM. With a small kitchen staff, tip pooling generally adds another $3-$7/hr based on the quality of the food cooked, efficiency of the team, and the customer service experience.
True pay range with hourly pay and tip pooling is $14-$20/hr.
Job Summary:
We are looking for a Shift Lead to join our kitchen management staff and make America's Best Pizzas As a shift lead, your primary responsibilities include running shifts as the store operating manager, ensuring all product that leaves the store is to company standard, baking pizzas and preparing related ingredients. Your duties involve preparing dough, chopping toppings such as meats and vegetables, baking the pizzas, executing customers' orders, considering special requests and resolving any customer inquiries while on your shift. Ultimately, you will help increase client satisfaction by running a smooth shift and ensuring all staff are operating at their most efficient level preparing high-quality products.
Pizza Cook Responsibilities:
- Prepare customer orders & help with kitchen prep activities
- Completing daily prep including washing & chopping vegetables, filling side cups, restocking make lines, etc.
- Smoke & cut chicken breasts & wings using smoker
- Maintain a clean cooking station and sterilize equipment regularly
- Offer in the moment coaching & hands on training to staff as needed
- Assisting management with in store tasks & other daily store duties
- Complying with the rules and regulations of the company
- Take orders, process payments, & customer phone calls
- Resolve customers' concerns and answer customers' questions to your best ability
- Create a positive working environment by fostering teamwork among Team Members through effective training, communication, and relationship building
- Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
- Act as a role model for other Team Members by adhering to all state and federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company
Requirements
Work experience as a Shift Lead or similar role in a restaurant (preferred)
Familiarity with kitchen equipment & KPS/POS systems
Understanding of food hygiene
Good time-management skills
Works well under pressure and is able to multitask
Flexibility to work in shifts, including weekends and evenings
Servsafe or required state food safety license
Strong verbal and written communication skills
Communicates and expresses ideas to better service our customers
Ability to handle the physical demands of a restaurant – standing, lifting, carrying, etc.
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