Patient Access Service Rep- FCH - Milwaukee, United States - Cavalier Workforce, Inc.

Description

Duties:
The Patient Access Service Rep (PASR), follows the Froedtert and the Medical College Performance Excellence Customer Service Standards. Greets and arrives patients. Verifies and updates demographic information. Collects monies for copays, supplies, and services rendered. Balances daily cash collections. Obtains patient signatures. Assists patients with ancillary appointment scheduling and forms. Schedules, cancels, and reschedules patient appointments. Answers and directs telephone calls. All other duties as assigned.


Skills:
A minimum of two years of prior experience as a receptionist/assistant or related field is required. Effective communication skills, oral and written required. Ability to multi-task. Strong proactive organizational skills a must. Must have excellent customer service skills. Must be proficient in Microsoft Outlook and Word. Knowledge of medical terminology and EpicCare is preferred. Proficiency in Microsoft Excel is preferred. Previous experience in a healthcare setting is preferred


Education:
High School diploma or equivalent is required.