- Opportunity for career advancement and growth within the organization
- Flexible remote work options available
- Engaging and values-based company culture that rewards innovative thinking and collaboration
- Up to 30% travel for client engagement and relationship building
- Comprehensive professional development opportunities
- Manage the overall customer relationship, ensuring satisfaction with products and services
- Establish trusted advisor relationships with customers to drive adoption and retention
- Act as a liaison between customers and various service delivery areas to capture feedback and ensure service adoption
- Develop success plans outlining critical success factors and metrics for customers
- Monitor and facilitate customer adoption of services and Workday technology
- 2-5 years of experience in a customer-facing services role, such as consulting or account management
- Proven ability to build strong relationships with customers, particularly at the executive level
- Excellent verbal and written communication skills
- Bachelor's degree or equivalent experience
- Strong organizational and time management skills
- Experience in the service industry
- Proven ability to collaborate across corporate functions, including Services and Product Management
- Passion for customer focus and problem-solving at various organizational levels
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Sr. Customer Success Manager - Myrtle Point - OneSource Virtual
Description
Employer Industry: Business Process Outsourcing (BPO) for HR and Finance Solutions
Why consider this job opportunity
What to Expect (Job Responsibilities)
What is Required (Qualifications)
How to Stand Out (Preferred Qualifications)
#CustomerSuccess #RemoteWork #CareerGrowth #ProfessionalDevelopment #BPO
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Customer Success Manager
Only for registered members Remote, OR , USA
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Manager, Customer Success
Only for registered members Remote (United States)
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Customer Success Manager
Only for registered members Remote US
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Customer Success Manager
Only for registered members United States - Remote
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Customer Success Manager
Only for registered members Remote, United States
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Customer Success Manager
Only for registered members Remote (United States)
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Client Success Manager, +
Only for registered members United States (Remote)
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Customer Success Manager
OTHER Only for registered members United States (Remote)
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Client Success Manager
Only for registered members Remote, United States, UNITED STATES, United States
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Customer Success Manager
Only for registered members Remote, United States
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Specialized Success Manager
Only for registered members Remote, United States
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Customer Success Manager
Only for registered members Remote (United States)
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Customer Success Manager
Only for registered members Remote (US)
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Customer Success Manager
Only for registered members United States - Remote
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Customer Success Manager
Only for registered members United States
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Client Success Manager
Only for registered members Remote - United States
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Manager of Customer Success
Only for registered members Remote
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Trial Success Manager
Only for registered members United States - Remote
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Client Success Manager
Only for registered members Remote, USA
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Customer Success Manager
Only for registered members Remote
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Customer Success Manager
Only for registered members Remote