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    • Resident Services Coordinator - Chicago - Brookfield Properties

    Brookfield Properties
    Brookfield Properties Chicago

    2 weeks ago

    Default job background
    Description

    Job Description:

    We strive to provide unparalleled quality, service, and support to our residents across a diverse range of properties that cater to various stages of life.

    Key Responsibilities:

    • Coordinates general business office activities for an apartment community, providing high-level customer service as the first point of contact with residents.
    • Communicates effectively with residents and families regarding questions or concerns, resolving issues or referring them to appropriate associates.
    • Maintains a working knowledge of leasing policies and procedures, ensuring compliance with Corporate Office and Fair Housing regulations.
    • Performs administrative tasks, including answering telephone calls, typing and proofreading materials, preparing correspondence, and maintaining files and records.

    Requirements:

    • A high school diploma or GED is required; vocational training or some college courses are preferred.
    • 1-2 years of customer service experience is necessary.
    • Good customer service and communication skills are essential.

    Incentives:

    Brookfield Properties prioritizes the well-being and work-life balance of its valued associates. We offer:

    • A full benefits package.
    • Generous paid time off.
    • 401(k) with company match.
    • Growth and advancement opportunities.
    • Lucrative referral bonus program.
    • Incredible associate rental discount for those choosing to live on-site.

    Equal Opportunity Employer:

    We create a diverse environment and are proud to be an equal opportunity employer, committed to fairness and inclusion in all aspects of our operations.

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