Strategic Account Manager, Atlas Performance - San Francisco, CA
2 days ago
Job description
Kochava provides a unified platform with solutions for advertisers and publishers across the omni-channel advertising ecosystem to link media investments to outcomes.Kochava is an industry leader in the advertising ecosystem, providing tools and technologies for leading brands, agencies, and premium publishers for measurement and attribution, media mix modeling (MMM), and search ads optimization.
We enable the visibility into and management of trillions of data points, hundreds of millions of users, and billions of dollars in lifetime value (LTV) and paid ad spend. Our suite of solutions are used as a growth stack for leading brands and publishers - empowering them to see and manage their data and unleash the power of their connected audiences.
Atlas Performance, part of Kochava, is redefining the future of adtech. We're at the forefront of a brand new category - Supply Performance Systems - empowering publishers and advertisers to maximize value, transparency, and results from their digital inventory. Backed by Kochava's global reputation as a leader in mobile measurement and marketing analytics, we deliver unmatched tools and expertise to our partners.
For this role, we are seeking two Strategic Account Managers to support Atlas Performance, Kochava's real-time, cross-device, outcomes-based measurement and optimization platform. Atlas Performance is built on three core pillars: 1. Outcomes Measurement (attribution) 2. Outcomes Optimization (yield and monetization) 3. Measurable Extension (audience and media activation)
As a Strategic Account Manager, you will be a key member of Kochava's Revenue team, owning strategic client relationships, driving adoption and expansion, ensuring operational excellence, and supporting long-term account growth and profitability.We seek go-getters who are used to running performance oriented digital media campaigns - either as a brand, agency, publisher or DSP.
This role will be based in NYC, SF or LA.
Key Responsibilities
- Product & Platform Expertise:
- Develop deep expertise across the Atlas Performance suite, including Outcomes Measurement, Outcomes Optimization, and Measurable Extension.
- Achieve expert-level proficiency in presenting and demoing the platform, reporting capabilities, and value proposition.
- Maintain a strong understanding of the product roadmap and evolving customer use cases
- Outcomes Measurement & Optimization:
- Achieve quarterly revenue growth targets.
- Build and maintain strong relationships with key stakeholders at strategic Atlas Performance clients, including CTV OEMs, AVOD publishers, RMNs, and programmatic platforms.
- Own day-to-day account management in partnership with clients across agency development, measurement, operations, and analytics teams.
- Develop a comprehensive understanding of each client's business, portfolio, and goals to identify value-add, upsell, and cross-sell opportunities.
- Position outcomes optimization as a core differentiator for Atlas Performance with both supply-side partners and agency buyers encouraging continuous throughput leveraging optimized audiences.
- Measurable Extension:
- Partner with publishers and platforms to support RFP responses and craft performance-driven media plans.
- Develop media packages aligned to tentpole events, seasonal moments, and targeted audience profiles.
- Collaborate with Marketing to inform sales training and onboarding materials.
- Work closely with Ad Operations to plan, set up, and activate campaigns.
- Support campaign trafficking, QA, pacing, delivery, and performance monitoring across ad servers, DSPs, and publisher platforms.
- Implement pixels, postbacks, and conversion tracking to support attribution and optimization.
- Deliver clear, actionable reporting and insights to partners and their clientsMaintain strong operational hygiene, documentation, and best practices.
- Strategic Account Leadership:
- Conduct quarterly business reviews with senior client stakeholders to reinforce value and drive expansion.
- Provide consistent, confident messaging grounded in strong technical and industry knowledge.
- Drive top-line growth and margin improvement, including contract renewals and commercial renegotiations.
- Monitor account and portfolio health through reporting and performance analysis.
- Support client onboarding from sales handoff through technical activation, ensuring smooth knowledge transfer across teams.
- Deliver ongoing training and enablement to clients, internal teams, and new hires to increase product stickiness.
- Travel: Occasional travel required to HQ in Sandpoint, ID as well as key media markets, including Los Angeles, San Francisco, Chicago, Atlanta, and Boston.
Experience & Skills
- 3–5 years of experience in a client-facing role (account management, customer success, ad operations, or sales support).
- Proven track record of achieving KPIs and driving account growth.
- Strong ability to build and maintain trusted client relationshipsDeep familiarity with CTV, digital publishing, and the programmatic ecosystem.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively with both operators and executive stakeholders.
- Solid understanding of the ad tech landscape and measurement ecosystem.
- Hands-on experience with ad operations, campaign tagging, trafficking, and QA across ad servers, DSPs, and publisher platforms.
- Proficiency with Salesforce, Asana, Slack, PowerPoint, Excel, and Google Docs.
- Experience in mobile and/or CTV ad sales, user acquisition, publisher monetization, or related ad tech roles strongly preferred.
- Exceptional customer service mindset with a proactive, solutions-oriented approachStrong communication, time management, and negotiation skills.
- Bachelor's degree in marketing, business, or a related field required.
Kochava is an equal opportunity employer committed to building a team culture that celebrates diversity and inclusion. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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