Business Analyst, Capacity Planning - Atlanta
4 weeks ago

Job summary
We're hiring a Business Analyst, Capacity Planning to be the primary owner of forecasting customer claim volume and corresponding headcount needs across our rapidly scaling organization.Responsibilities
- Steward our workforce capacity planning process
- Maintain and iterate on our claims forecasting model
- Partner cross-functionally with our finance, operations, and account management teams to inform critical workforce decisions
- Ensure forecast inputs are accurate and auditable
- Surface meaningful insights and support leadership decision-making to directly influence staffing strategy for hundreds of employees
Benefits
- Generous health-insurance package with nationwide coverage
Job description
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