Service Technician - Charlotte, United States - Go-Forth HVAC

Description

Job description

The HVAC Service Technician will be responsible for installing and repairing various air quality systems. Their main duties include locating and diagnosing maintenance problems on equipment, conducting warranty services and quickly performing emergency repairs on certain equipment items. To be successful in this role, your Core Values must align with ours:

CORE VALUES

Aim for Delight

We say yes to customers & each other. We love to serve. WWCFAD

Be Professional

Be an elite professional that customers & employees want to work with. Take pride in how you appear & act. Be on time, attentive, enthusiastic. WWCFAD

Fight For Simplicity

Keep it simple & consistent. Focus on how things should be done every time.

Own it

Own the entire process through the final outcome. Your customers & teammates rely on you to follow through on all the details.

Show Grit

Overcome obstacles & persevere with passion. Challenges are an opportunity to grow & learn.

Grow

Growth is our purpose. Growing as people & growing our business.

KEY RESULT AREAS

• Utilize strong knowledge of quality standards to ensure Go-Forth is meeting regulatory guidelines and customer expectations
• Act as main point of contact for customers in regards to all quality standards, questions and concerns
• Develop strategies and policies focused on improving quality standards
• Ensure highest possible quality is achieved to exceed customer expectations
• Act as a strategic partner to achieve company goals focused on quality
• Collaborate with team members to develop their skills in an effort to obtain growth strategies
  
  
• Operate in a fast-paced environment to keep operations running smoothly
• Other duties as assigned

REQUIREMENTS

• 2+ years residential and/or commercial HVAC service technician experience (Required)
• Basic wiring, ductwork, gas piping, venting and copper brazing experience
• Professional appearance
• Exceptional communication skills
• EPA Certification or willingness to obtain certification
• Personal tools needed to perform work
• Positive attitude and enthusiasm towards learning new skills and a mindset of getting the job done
• Self-starter with the ability to work with little or no supervision within a team focused environment
• Ability to pass a criminal background check
• Valid driver's license
• Available to work overtime with the occasional weekend install as necessary
  
  
• Ability to meet the physical demands.

EDUCATION & EXPERIENCE

• High school or equivalent (Required)
• One year residential and/or commercial HVAC installation experience (Required)
• EPA Certification or willingness to obtain certification (Required)
• Driver's License and a clean driving record (Required)
• Work authorization (Required)
• EPA Type II (Preferred)

PHYSICAL REQUIREMENTS

• Ability to lift up to 50lbs
• Ability to meet the physical demands-lifting, carrying, walking, crawling, standing, stooping, sitting and climbing for prolonged periods of time
• Working conditions will include rooftops, concrete structures, ceilings, crawlspaces, attics, basements, extreme weather conditions, etc