Front Office Administrator - Missoula

Job summary

Front Office Administrator provides general office duties, including reception services, mail management, and inventory of office supplies. They also provide general administrative support, participate in coordinated agency activities, and act as liaison for building maintenance.

Responsibilities

• Develop and maintain working knowledge of agency programs and services.
• Offer professional and courteous reception services.
• Manage multi-line phone systems including incoming calls, messages, voice mail management, etc.
• Mail management include incoming daily mail, outgoing mail, bulk mail, creation and maintenance of agency mailing lists and office postage supply.
• Fax management including sending outgoing faxes and routing incoming faxes on a timely basis. Maintain supplies necessary to operate machine.
• Organize office operations and procedures.
• Inventory and order general office supplies and materials as needed.
• Oversee office machine service – fax, phone system, copy machines.
• Maintain office files related to reception.
• Open and close the office daily.
• Respond to or route general agency e-mail messages.
• Mail agency checks.
• Take minutes at administrative team and staff meetings.
• Other duties as requested.

Qualifications

• Two years of clerical experience.
• Two years of customer service experience.
• Proficient in computer skills including Windows and Microsoft Office programs.
• Multi-line phone experience.
• Excellent written and oral communication and organizational skills.
• Familiarity with child care, child/family issues preferred.
• Ability to work independently, to develop systems to manage tasks and to adhere to standards of confidentiality.

Job description