- Plan, coordinate and direct the overall activities of the Install Department and maintain a workforce consistent with business activity in residential and light commercial HVAC.
- Be proficient in Service Titan.
- Possess extensive knowledge of HVAC equipment and excellent customer service skills.
- Schedule and coordinate the project to control job costs thereby ensuring profitability, timely completion and maximum customer satisfaction.
- Communicate job information to proper personnel to allow for effective planning and execution of the project requirements.
- Manage and develop employees to create a positive work environment necessary to build a cohesive team.
- Develops a high performing team.
- Provides sufficient knowledge, skills, training, and information to achieve peak performance, continuous improvement, and a positive, productive work environment consistent with company goals and objectives.
- Completes employee reviews and sets goals/expectations for employee progression.
- Makes recommendations for workforce planning by hiring when needed.
- Provides disciplinary action up to and including terminations.
- Invests time with Sales/Production manager on a weekly basis to identify current and future workload, manpower needs/issues and current job status.
- Receives and reviews project specifications; plans projects with Sales Representative and Lead Field Installer.
- Communicates job status and changes with customers, subcontractors in a clear and professional manner.
- Follows up with installers to ensure plans are properly followed and the best crews are assigned to each job.
- Maintains and updates installation standards manual.
- Communicates and schedules the scope of work to installers; orders and ensures materials/equipment/subcontractors are delivered on time; permits/inspections/quality walk thru's are scheduled and completed.
- Attends job site meetings to ensure on-time job/project completion and reports any changes.
- Receives and processes job change orders and informs appropriate parties of changes.
- Immediately addresses and troubleshoots issues that arise during the installation process. Provides installers with assistance and additional equipment and materials as required.
- Follows defined installation procedures for HVAC/R equipment according to company instructions/policy, applicable building codes, and manufacturer installation instructions.
- Manages labor hours, materials, equipment and subcontractors to ensure cost control.
- Facilitates employee safety and ensures procedures are properly being followed striving with a goal of no accidents per calendar year.
- Maintains, reviews and stays abreast of latest industry equipment, knowledge and requirements.
- Participates in monthly billing meeting.
- Ensures all paperwork is properly completed, including daily reports, job startups, AWA's, RFI's and timecards.
- Creates training schedule to ensure applicable codes are continuously instructed.
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HVAC Installation Manager - Puyallup, United States - Expert Air Control
1 week ago
Description
Job Description:The Installation Manager is responsible to manage all aspects and functions of assigned HVAC installation project(s).Key performance objectives are:
ESSENTIAL DUTIES AND RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Other duties may be assigned.
Interpersonal Responsibilities:
Operational Responsibilities:
Organizational Responsibilities:
