Service Designer - Columbus - g2o

    g2o
    g2o Columbus

    1 day ago

    Full time $55,000 - $70,000 (USD) per year
    Description
    Job Summary
    We are seeking a Service Designer to join our CX transformation team at g2o in Columbus, US.

    As a Service Designer on our team, you will focus on creating end-to-end service experiences that impact customers and associates while being measurable for the business.

    Key Responsibilities:
    1. Work within cross-functional teams to deliver virtual and in-person service experiences.
    2. Map user service experiences and define changes needed by organizations.
    3. Understand and articulate how services need to change from user, system, and business perspectives.
    4. Co-design new service models or value propositions.

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