boulder front desk agent - Las Vegas, NV
4 weeks ago

Job summary
Works under supervision of Front Desk Supervisor. Responsible for checking-in/out hotel guests and assuring rooms are prepared & ready to assign to the hotel guests.
Responsibilities
- Maintain complete knowledge of and comply with all departmental policies/services and procedures/standards.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction and inform Supervisor.
- Monitor & maintain cleanliness, sanitation & organization of assigned work areas .
< li >Maintain complete knowledge at all times of: li >
< li >All property features/services , hours of operation . li >
< li >All room types , numbers , layout , décor , appointments & amp ; location . li > ul >
Job description
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