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Retail Sales Worker Lead - Port Angeles, United States - Aramark
Description
Job Description
The Retail Sales Lead Worker coordinates store operations, supporting and training the retail workers. Retail Sales Lead Workers are expected to serve as an example for the Retail Workers to aspire to; continually going above and beyond, delivering outstanding customer service, and successfully resolving any guest situations that may arise. Furthermore, they will maintain a professional and enthusiastic atmosphere even in the absence of management.
About Olympic Peninsula National Park:
Designated by UNESCO as an International Biosphere Reserve and a World Heritage Site, Olympic consists of several distinct ecosystems. The over 70 miles of rugged and beautiful pacific coastline, the wild, magical forests, the glacier-capped mountains and the calm lakes, make for an almost impossibly diverse and wide range of natural beauty.?
COMPENSATION: The hourly rate for this position ranges from $18.55 to $18.80, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark?s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.
If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.
BENEFITS: Aramark offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and work/life resources to our benefits-eligible hourly Aramark employees. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Hourly eligible benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Job Responsibilities
? Perform all retail worker duties
? Hold pre-shift meetings
? Retail Leads should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
? Ensure all guests are greeted when they walk into the store
? Train retail workers in their role helping to develop a team of customer service focused professionals
? Ensure everything operates smoothly in the manager?s absence and that all customer relations issues are handled effectively
? Respond directly to all customer complaints and ensure they are resolved efficiently and immediately in a professional manner
? Keep an inventory of stock, noting any out-of-stock items or possible shortages
? Order merchandise and other items in appropriate quantities from warehouse and vendors to meet demand
? May be required to complete monthly safety inspections and file incident and injury reports on an ongoing basis
? Must always ensure cleanliness and a pleasant atmosphere store
? Collect and compile daily cash and sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs
? Lead all aspects of nightly close out and balance cash with daily sales at the end of the shift
? May perform nightly audit of cashier documentation
? Retail Leads assist management in scheduling all employees in accordance with labor budgets
? May be required to coordinate, correct, supervise and submit payroll for the department, ensuring accuracy, proper transfer of labor and timely weekly reporting
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
? Previous retail experience preferred
? Mathematical skills are required to facilitate sales reports and audits
? Must be of legal age to work with alcohol
? Must provide proof of having earned a responsible alcohol training and certification program where applicable
? Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays
? Must be fluent in the native language, both spoken and written
? Must be computer literate in MS Office programs
? Ability to operate equipment such as Photocopier, Vacuum Cleaner, Calculator, Printer, Telephone, Computer, Point of Sale (POS) System
? Must be well groomed and always maintain a high level of professionalism
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
