Front Desk Agent - Indianapolis, IN,
1 day ago
Job description
Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the TownePlace Suites Ameriplex Indianapolis The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.
The Front Desk Agent is responsible for a variety of tasks, including:
- Greeting guests as they arrive at the hotel
- Checking guests in and out of the hotel
- Answering phone calls and responding to emails
- Assisting guests with any questions or concerns they may have
- Maintaining accurate records of guest information and room assignments
- Handling cash and credit card transactions
- Providing information about hotel amenities and local attractions
- Ensuring that the front desk area is clean and organized
The ideal candidate for this position will possess the following skills:
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy
- Ability to work well under pressure
- Proficiency in using hotel front desk software and equipment
- Basic math skills
- Flexibility to work different shifts, including weekends and holidays
Benefits include:
- Medical, Dental, and Vision Insurance Options
- Company Paid Life Insurance
- Company Paid Telemedicine
- Supplemental Life Insurance
- 401(k) with company match
- Earned Wage Access ("on-demand pay")
- Hotel Room Discounts
- Company Paid Employee Assistance Program
- Perks through Benefit Hub
- Generous Time Off Package
General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.
General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
Similar jobs
We might be exactly what you're looking for General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the TownePlace Suites Ameriplex Indianapolis · ...
4 days ago
We are looking for a Front Desk Agent to join our hotel team at the Crowne Plaza Indianapolis Airport. You will provide excellent customer service to guests and ensure their stay is comfortable and enjoyable. · ...
1 month ago
· Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for General Hotels Corporation has an immediate opening for a Front Desk Agent to join ...
1 day ago
We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. · As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. · If ...
1 week ago
· Hotel Front Desk Agent - Marriott Indianapolis North · Job Description · A Hotel Front Desk Agent is responsible for providing excellent customer service to guests, checking guests in and out of the hotel, and handling any guest requests or concerns. The Front Desk Agent is th ...
1 day ago
Hello Good Morning Hi there Good Afternoon Thank You Do you say these things to complete strangers? We have a job for you to provide excellent customer service to our guests. · ...
1 month ago
We're looking for a Front Desk Agent who's ready to provide exceptional service and create a welcoming experience for every guest As the face of our hotel, you'll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile. · Welcome ...
1 week ago
Welcoming and serving guests in a courteous efficient and friendly manner both face to face and on the phone. · ...
1 month ago
The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis offering exciting career opportunities for job applicants looking to join the hospitality industry. · As part of the Westin brand known for its focus on well-being and guest satisfaction ...
1 month ago
Become part of a welcoming, energetic and guest-focused team in the heart of downtown Indy. · ...
1 month ago
The Front Desk Agent is a member of the Front Office team. · This position is responsible for handling guest registration and room assignments, · accommodating special requests whenever possible; · handling guest check-ins/check-outs in accordance with hotel credit/cash handling ...
1 week ago
Welcome guests upon arrival ensuring a warm positive first impression register guests into hotel · Provide exceptional service to guests during their stay · ...
4 weeks ago
Greet and register guests, provide outstanding guest service during their stay and settle the guest's account upon completion. Primary responsibilities include registering guests, making and modifying reservations and concierge duties. · ...
1 week ago
The moment a guest steps into one of our hotels they walk into a genuinely memorable experience.As a Front Desk Agent you ll not only be the person they rely on to handle transactions offer local insights and anticipate every detail of a friction free experience You ll also creat ...
1 month ago
We know that the hospitality business, like life, is about how you make people feel. As a Front Desk Agent, you will be the first point of contact for guests, · ensuring their stay begins with a warm welcome and ends with exceptional service.Provide the highest quality of service ...
1 month ago
Become part of a welcoming, energetic, and guest-focused team in the heart of downtown Indy. · Hospitality - We're passionate about delivering exceptional guest experiences. · ...
3 weeks ago
Welcome to White Lodging we are a company that develops and operates premium-brand hotels rooftop bars and restaurants. As a front desk agent you will be the first point of contact for guests ensuring their stay begins with a warm welcome and ends with exceptional service. · Prov ...
2 weeks ago
The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, · Indiana. · Greet and welcome guests with a warm and friendly attitude. · Efficiently handle check-in and check-out procedures. · ...
1 week ago
The Front Desk Agent ensures all guests enjoy a friendly arrival and departure experience while addressing all needs and requests in a timely efficient hospitable manner. · ...
1 month ago
+Welcome guests with a warm and friendly attitude creating positive first impressions efficiently handle check-in procedures ensure accuracy attention detail provide information hotel facilities services local attractions respond guest inquiries resolve issues complaints prompt p ...
1 month ago