Sales & Client Success Liaison - New York City - Sapphire Cos.

    Sapphire Cos.
    Sapphire Cos. New York City

    1 week ago

    Description

    Location:
    Remote or NYC-based preferred


    Type:
    Full-time or Contract-to-Hire

    Role Overview


    Sapphire is seeking a strategic and client-focused Sales & Client Success Liaison to drive revenue and elevate engagement across our media,fashion, and experience platforms.

    This hybrid role combines high-touch relationship management with tactical sales execution.

    Liaisons serve as the connective tissue of our brand championing client satisfaction, activating new opportunities, and translating interactions into structured, scalable insights.

    Core Responsibilities

    Present seasonal collections, media, experiences, and curated drops

    Upsell Media & Experiences
    Position editorial features and curated stays as integrated, value-rich extensions of fashion purchases.

    Onboard with Intention
    Guide clients through purchase, delivery, and experiential activations ensuring every step feels seamless, warm, and on-brand.

    Liaise for Long-Term Success
    Nurture post-sale relationships, gather feedback, and maintain continuity across all Sapphire touchpoints.

    Document & Codify
    Capture client insights and contribute to Sapphire's growing brand.

    Ideal Candidate Traits

    Clear communicator, authentic, and always on-brand

    Proven experience in fashion, hospitality, or media sales

    Comfortable with CRM systems and diligent with documentation

    Strategic thinker who understands bundling logic and upsell pathways

    Self-directed with strong instincts

    Committed to relationship-building

    Compensation & Growth

    Competitive base salary + commission structure

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