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Sales & Client Success Liaison - New York City - Sapphire Cos.

1 week ago
Description
Location:
Remote or NYC-based preferred
Type:
Full-time or Contract-to-Hire
Role Overview
Sapphire is seeking a strategic and client-focused Sales & Client Success Liaison to drive revenue and elevate engagement across our media,fashion, and experience platforms.
Liaisons serve as the connective tissue of our brand championing client satisfaction, activating new opportunities, and translating interactions into structured, scalable insights.
Core ResponsibilitiesPresent seasonal collections, media, experiences, and curated drops
Upsell Media & Experiences
Position editorial features and curated stays as integrated, value-rich extensions of fashion purchases.
Onboard with Intention
Guide clients through purchase, delivery, and experiential activations ensuring every step feels seamless, warm, and on-brand.
Liaise for Long-Term Success
Nurture post-sale relationships, gather feedback, and maintain continuity across all Sapphire touchpoints.
Document & Codify
Capture client insights and contribute to Sapphire's growing brand.
Ideal Candidate Traits
Clear communicator, authentic, and always on-brand
Proven experience in fashion, hospitality, or media sales
Comfortable with CRM systems and diligent with documentation
Strategic thinker who understands bundling logic and upsell pathways
Self-directed with strong instincts
Committed to relationship-building
Compensation & Growth
Competitive base salary + commission structure
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