Customer Liaison - Toledo, United States - ThyssenKrupp Supply Chain Services

Description

Company
With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence.

thyssenkrupp Supply Chain Services strives to be the preferred supplier of value-added product management and industrial services for the manufacturing industry in North America, differentiating itself from competitors through superior reliability and quality of service, performance excellence, continuous improvement, and emphasis on creation of value. Successful partnerships with the automotive industry, its Tier I, Tier II, and Tier III suppliers, and other original equipment manufacturers (OEM) and assemblers are the foundation of successful growth as a service provider of choice. Major market segments also include consumer goods, white goods, beverage and pharmaceutical industries. Services include supply chain management, logistics management, testing and inspection services, and packaging and kitting.

Your responsibilities

Job Summary

thyssenkrupp Supply Chain Services is now seeking a Customer Service Plant Liaison to be based out of our location in Toledo, OH.

Shift Hours: Monday - Saturday, 5:00pm-3:30am. Starting hourly rate $17.10, weekly pay, benefits starting within 30 days of employment.

Key Accountabilities:

Interface with the customer and the facility to resolve issues to prevent disruptions and defects in the customer's daily operations.
Drives process improvements, troubleshoots issues and performs root cause analysis to ensure excellent service levels to customer.
Uses strong communication skills and always adhere to a high level of personal and professional presentation as this is a client facing role.
Works with employees to meet all customer goals and requirements.
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties and responsibilities.

Job Description

Minimum Requirements:

• Previous quality process experience is required; exposure to or knowledge of the assembly process is ideal.
• High school Diploma or equivalent.
• Strong attention to detail.

Job Compensation

Your Benefits with Us

• Weekly Pay
• Medical, Dental, and Vision benefits begin 30 days after hire.
• Overtime opportunities
• 401K Matching
• Employee Discounts

Benefits Overview

We offer competitive Company benefits such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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