Senior Director Consolidated Service Centers - Winnetka - Medline Industries - Transportation & Operations

    Description

    Job Summary

    Apply below after reading through all the details and supporting information regarding this job opportunity.
    Provide leadership and direction through coordination with local sales team and sales leadership to successfully achieve long- and short-term goals and targets and to gain efficiencies in logistical policies while working within established rules and guidelines.
    Oversee activities related to Service Centers and Service Center functions in collaboration with sales for strategic relationships.

    Job Description

    Responsibilities:

    • Accountable for the customer relationships at the C-suite level of health systems/network representing Consolidated Service Center (CSC) planning, operations, metrics, financials, challenges, etc.

    • Accountable for engaging key decision makers internal and external to Medline (Chief Executives, Client/C-Suite, industry KOLs) to influence and secure large asset investments.

    • Develop and present 12+ month strategic and tactical operational plans and budgets for each CSC and/or related project/programs. Establish and implement realistic & attainable short- and long-range goals for each supported site, in conjunction with Medline Operations and Transportation teams along with the customer.

    • Provide operational plan and cost analysis for CSC offerings and coordination with Sales, Operations, Transportation, Engineering, and Real Estate.

    • Establish and enforce pricing strategies and contract negotiation parameters for the salesforce.

    • Accountable for new CSC project execution through all phases (set-up, implementation, post-implementation). Ensure teams complete logistical due diligence for each project.

    • Work collaboratively with Medline Operations and Transportation to successfully setup, train employees and successfully open the service center for operations.

    • Review financial performance for each service center program to ensure continuity of customers relationship and profitability of programs.

    • Oversee the technical sales support provided to the corporate sales team on development of SCO contracts, RFP development and sales presentation related to service center offerings.

    • Lead efficiency and improvement initiatives of logistics support services like communication channels and project prioritization and management.

    • Serve as thought leader by maintaining knowledge of trends, developments, new technologies, and market conditions relevant to the product line(s) and industry. Ensure the sharing of best-in-class policies, processes and procedures are consistently applied within all service centers.

    • Lead activities and outcomes of employees in all CSC integration projects.

    Requirements:

    • Typically requires a Bachelor's degree in a business-related field.

    • At least 10 years of overall sales or consulting experience in Logistics and/or Supply Chain in the healthcare industry demonstrating understanding of customer and market dynamics and requirements.

    • Experience negotiating contracts, prices, resolving service issues and/or reconciling differences.

    • Experience developing strategic initiatives which align with business goals and budget.

    • Thorough understanding of fiscal management techniques.

    • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.

    • Demonstrated ability to engage and present to senior management or C-suite with the purpose of influencing company or client decisions.

    • Ability communicating technical information to non-technical audiences (ex. research findings to customers).

    • Experience leading, coaching, mentoring, and/or training staff.  

    • Demonstrated ability working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

    • Position requires travel up to 50% of the time for business purposes (within state and out of state).

    Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

    The anticipated salary range for this position:

    $154, $231,000.00 Annual

    The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

    Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

    We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

    Medline Industries, LP is an equal opportunity employer. xhuatnn Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.


  • Only for registered members Northfield Full time $154,000 - $231,000 (USD)

    Provide leadership and direction through coordination with local sales team and sales leadership to successfully achieve long- and short-term goals and targets and to gain efficiencies in logistical policies while working within established rules and guidelines. · Oversee activit ...

  • Only for registered members Northfield $154,000 - $231,000 (USD)

    Provide leadership and direction through coordination with local sales team and sales leadership to successfully achieve long- and short-term goals and targets and to gain efficiencies in logistical policies while working within established rules and guidelines. · ...

  • Only for registered members Northfield, IL

    provide leadership and direction through coordination with local sales team and sales leadership to successfully achieve long- and short-term goals and targets and to gain efficiencies in logistical policies while working within established rules and guidelines. · ...

  • Only for registered members Northbrook, IL

    Contact Center Customer Service job provides opportunities to engage with customers and address their concerns while ensuring exceptional customer experience. The role entails handling customer inquiries via phone or email and resolving issues promptly. This position is ideal for ...

  • Only for registered members Skokie, IL Part time

    +We're a story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. · +Macy's is looking for an At Your Service Center Colleague to support all At ...

  • Only for registered members Niles $16 - $29 (USD)

    The Auto Care Center is a rewarding place to work with opportunities for advanced associate training, business development, and application of technology. · ...

  • Valvoline Oak Lawn

    We demonstrate that belief every day by living a safety culture that protects our team members and guests. Whether you're looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, · You'll find it all at VIOC. · ...

  • Only for registered members Elgin Full time

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. · ...

  • Valvoline, Inc. Alsip

    No day is ever dull. You'll be on the move, interacting with your team and customers to find the best solutions for customer service. · , Manage and develop a team of customer service representatives. · , Develop strategies to improve customer satisfaction ratings. · ...

  • Valvoline, Inc. Bridgeview

    As a Service Center Manager you will blend technical and management skills to lead develop and train others in providing superior customer service. · ...

  • Only for registered members Chicago, IL

    Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · ...

  • Only for registered members Elgin, IL - Technology

    Sedgwick is hiring a Service Center Associate to expedite customer service claims application processes and communicate with customers effectively. · This role requires excellent oral and written communication skills as well as PC literacy in Microsoft Office products. · ...

  • Only for registered members Elgin, IL

    To expedite the Customer Service claims application process; ensure correct case assignment; act as a customer liaison in assisting the customer with resolving problems. · ...

  • Only for registered members Chicago $76,238 - $95,298 (USD)

    The Service Desk Manage is responsible for leveraging IT best practices and data-driven decision making to ensure timely and efficient resolution to client needs. This position has an annualized salary range of $76,$95, · The Archdiocese of Chicago offers a comprehensive total re ...

  • Archdiocese of Chicago, Office of Catholic Schools Chicago

    +The Archdiocese of Chicago offers a comprehensive total rewards package to include competitive compensation and benefit programs. Information about our benefit programs is available here. · ...

  • Only for registered members Chicago, IL

    The Archdiocese of Chicago serves more than 2.2 million Catholics in Cook County and Lake County. The Service Desk Manage oversees Help Desk personnel and consultants and is responsible for the implementation, use, and analysis of Help Desk tools. · Responsible for timely and eff ...

  • Only for registered members Chicago, IL

    The Archdiocese of Chicago serves more than 2.2 million Catholics in a geographic area of 1,411 square miles.The Service Desk Manager is responsible for leveraging IT best practices and data-driven decision making to ensure timely and efficient resolution to client needs. · Respo ...

  • Only for registered members Chicago $76,238 - $95,298 (USD)

    The IT Service Center Manager is responsible for leveraging IT best practices and data-driven decision making to ensure timely and efficient resolution to client needs. · Responsible for timely and effective first and second level support and meeting established Service Level Agr ...

  • Only for registered members Vernon Hills Full time

    pMacy's is more than just a store. We're a story. · The At Your Service Center Colleague is responsible for providing a great customer experience during all At Your Service activities including Buy Online Pickup in Store transactions,Let them know we appreciate them and care abou ...

  • Only for registered members Chicago $43,888 - $93,574 (USD)

    We're building a world of health around every individual — shaping a more connected, · convenient and compassionate health experience.Join us and be part of something bigger – helping to simplify · health care one person, one family and one community at a time. · The CC (Contact ...

Jobs
>
Winnetka