Guest Services Rep Full Time-104010 - Saugus - Extended Stay

    Extended Stay
    Extended Stay Saugus

    8 hours ago

    Full time
    Description

    At Extended Stay, we're looking for a Guest Services Representative to join our team. Your key responsibilities will include assisting guests with check-in and check-out, handling payments in accordance with company guidelines, and maintaining the front desk area and lobby to meet our high standards.

    Key Tasks:

    • Provide exceptional customer service by responding promptly to guest requests
    • Sell ESA accommodations and upsell reservations to increase bookings
    • Assist with property cleanliness and breakfast display setup/breakdown

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