MA Care Coordinator Neurology - Mission, TX, United States - Phoenix Children's Hospital, Inc.

Description

The MA Care Coordinator works under the direction of a licensed health care professional and performs various clinical and administrative tasks for a designated department or clinic at Phoenix Children's Hospital. This position is mainly administrative, but requires a clinical knowledge base to help facilitate patient care, overcoming barriers to care, helping to improve the overall quality of care and enhancing the patient experience.

Position Duties

• Works with the care team to optimize the patient care experience for patients and families; helping patients overcome barriers to care, improving overall quality of care and enhancing patient and clinic flows.
• Acts as a direct liaison for families within the specified disease population; working collaboratively with patients, providers, nurses, referral coordinators, and office staff.
• Works with the clinical team to complete requested paperwork including, but not limited to: school letters, forms, FMLA paperwork, ROI requests, CRS applications, etc.
• Collects data and prepares charts for upcoming visits; facilitating the scheduling of outside specialty testing, receipt of test results and follow-up on DME and specialty medication orders.
• Works with team to streamline clinic visits by performing prior authorizations and assuring families are prepared for clinic visits.
• Identifies patients with gaps in care and works with those families to assure timely and appropriate follow-up within the clinic; facilitating appointment scheduling, records requests, and referrals to Subspecialists.
• Works with physicians to develop protocols that will help streamline care while improving quality of care and patient satisfaction.
• Performs a variety of activities to provide for readily available and accessible data.
• Participates in a variety of educational programs to maintain current skill and competency levels.
• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable

Apply for this position?

First Name *

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Position Qualifications Apply for this position?

First Name * Last Name * Phone * Email Address * Resume Upload *

Note, ONLY 1 attachment will be visible to system per applicant for all applications per active profile. When you upload your resume, our system will attempt to update your profile here, which may overwrite previously completed fields. The attached file is accepted as the resume. It is also allowable to combine both the resume (positioned first in the file) followed by a cover letter into the one file attachment.
Please upload a PDF or DOCX version of your resume. Resumes created in Mac Pagesshould be exported as PDF before uploading

Select file... or drag your file to this box Are you a current or former employee? * No Current Employee Former Employee Desired pay? How did you hear about this position?

Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

Do you meet this requirement? 1. 1.Graduate of a Medical Assistant program accredited by one of the following: CAAHEP, ABHES, or other school approved by the Department of Education. MA certification from American Association of Medical Assistants or American Medical Technologists in lieu of graduation from an accredited course.
Required Yes No

Experience

Do you meet this requirement? 1. One year of experience in a healthcare or pediatric setting.
Preferred Yes No

Certifications / Licenses / Registries

Do you meet this requirement? 1. Current BLS certification for Healthcare Provider from the American Heart Association.
Required Yes No 2. Certified Medical Assistant from American Association of Medical Assistants (CMA) or American Medical Technologists, (RMA); employees in the Care Coordinator role prior to 9/1/19 must obtain within one year (9/1/2020)
Required Yes No

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Climbing - Occasionally 2. Physical Requirement - Feeling (sensing textures and temperatures) - Frequently 3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Frequently 4. Physical Requirement - Hearing - Constantly 5. Physical Requirement - Pushing/pulling - Frequently 6. Physical Requirement - Reaching - Frequently 7. Physical Requirement - Sitting - Frequently 8. Physical Requirement - Standing - Constantly 9. Physical Requirement - Stooping/crouching/kneeling/crawling - Frequently 10. Physical Requirement - Talking - Constantly 11. Physical Requirement - Tasting/smelling - Frequently 12. Physical Requirement - Walking - Constantly 13. Physical Requirement - Near Vision - Frequently 14. Physical Requirement - Far Vision - Constantly 15. Physical Requirement - Color Discrimination - Frequently 16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly 17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently 18. Physical Requirement - Lift more than 35 pounds without assistance - Frequently 19. Occupational Exposure/Risk Potential - Inside office environment - Applicable 20. Occupational Exposure/Risk Potential - Confined areas - Applicable 21. Occupational Exposure/Risk Potential - High places - Applicable 22. Occupational Exposure/Risk Potential - Extreme noise levels - Applicable 23. Occupational Exposure/Risk Potential - Airborne communicable diseases - Applicable 24. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid - Applicable 25. Occupational Exposure/Risk Potential - Fumes or airborne particles - Applicable 26. Occupational Exposure/Risk Potential - Hazardous materials exposure - Applicable 27. Occupational Exposure/Risk Potential - Radiation exposure - Applicable 28. Occupational Exposure/Risk Potential - Toxic or caustic chemicals - Applicable I have reviewed the qualifications, physical requirementsand occupational exposure/risk potential for this position and wish to apply I Agree #J-18808-Ljbffr