- Provide technical support and troubleshooting for desktops, laptops, printers, and other IT equipment.
- Install, configure, and maintain software applications.
- Respond promptly to service requests and incidents for both onsite and remote employees.
- Diagnose and resolve technical issues related to network connectivity and performance.
- Notify and assist our IT Services MSP on complex problems.
- Conduct regular system updates and maintenance tasks.
- Document all support activities, solutions, and configurations.
- Proven work experience as an IT Support Specialist or similar role.
- Strong knowledge of Windows and Mac operating systems.
- Hands-on experience with hardware troubleshooting and repairs.
- Proficiency in Microsoft Office 365 and other common business applications for support and troubleshooting.
- Excellent problem-solving and communication skills.
- Ability to prioritize tasks and work efficiently in a fast-paced environment.
- Positive attitude with a commitment to delivering outstanding support.
- A+ and Network+ Certifications preferred.
- Work is performed indoors in a climate-controlled environment.
- 401k with matching component up 13%
- United Healthcare PPO Medical employee coverage paid by Company
- Delta Dental PPO, United Healthcare Vision, Short Term, Long Term, Life Insurance and many more voluntary options available
- Generous holidays and PTO
-
Service Desk Technician
3 weeks ago
AccountabilIT, LLC Scottsdale, United StatesAccountabilIT is a full spectrum IT services firm headquartered in Scottsdale, offering Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We are strong believers in promoting from within and we view our Service Desk as a ...
-
Help Desk Technician I/ii
2 days ago
Redirect Health Scottsdale, United States**Free Healthcare for you and your family, what does that mean?** · - **The average person will spend close to $20,000 a year before health insurance covers the rest of medical treatment**: · - **The cost of healthcare includes monthly premiums, deductibles, co-pays, co-insurance ...
-
Service Desk Technician
1 week ago
Cognizant Mesa, United States**This on-site position is** **open to any qualified applicant in the United States.** · **Practice - CIS - Cloud, Infrastructure, and Security Services** · **About Cloud Infrastructure & Security Services**:Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), ...
-
Service Desk Technician
1 week ago
Cognizant Mesa, United States**This on-site position is** **open to any qualified applicant in the United States.** · **Practice - CIS - Cloud, Infrastructure, and Security Services** · **About Cloud Infrastructure & Security Services**:Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), ...
-
IT Help Desk Service Technician
2 weeks ago
Maxor National Pharmacy Services, LLC Tempe, United StatesOverview: · At Maxor, we value independence and resourcefulness. You'll have the opportunity to tackle a wide range of problems using your current job knowledge, research abilities, and external resources. As a highly motivated professional, you're laser focused positive customer ...
-
Help Desk Technician
1 week ago
Gothic Landscape, Inc. Phoenix, United States**Are you our next great Help Desk Technician?** · **Highlights of what our **_**Help Desk Technician**_ **will do**: · - Exhibits excellent communication and interpersonal skills. · - Demonstrated ability to resolve difficult technical issues with limited information. · - Provid ...
-
IT Help Desk Technician
2 weeks ago
hybriditservices Gilbert, United States**Job Overview**: · We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support a ...
-
Service Desk Technician
2 weeks ago
Insight Global Scottsdale, United StatesRole: Service Desk Technician · Company: to be released via phone call · Duration: 6 month contract to hire · Location: Scottsdale, AZ - onsite 5x per week - sometimes remote on Mondays · Pay Rate: 20-25/hr · Required Skills & Experience · An Associate's degree or equivalent ex ...
-
Service Desk Technician
2 weeks ago
Insight Global Scottsdale, United StatesJob Description · Job DescriptionRole: Service Desk Technician · Company: to be released via phone call · Duration: 6 month contract to hire · Location: Scottsdale, AZ - onsite 5x per week - sometimes remote on Mondays · Pay Rate: 20-25/hr · Required Skills & Experience · An Ass ...
-
Service Desk Technician
6 days ago
Gravity IT Resources Scottsdale, United StatesJob Title: Service Desk Technician · This needs to be someone who can operate independently, they will not have a huge team around them. Their main focus is providing assistance for the onsite people in Arizona, but might get some overflow in ServiceNow from the other office. Rea ...
-
Service Desk Technician
3 weeks ago
Insight Global Scottsdale, United StatesDuration: 6 month contract-to-hire · Location: Scottsdale, AZ - 5 days onsite · Required Skills and Experience: · 1 to 3 years of experience in customer service or administrative support including experience with phone, chat, email and ticketing systems · You have advanced under ...
-
Service Desk Technician
1 week ago
Insight Global Scottsdale, United StatesRole: Service Desk Technician · Company: to be released via phone call · Duration: 6 month contract to hire · Location: Scottsdale, AZ - onsite 5x per week - sometimes remote on Mondays · Pay Rate: 20-25/hr · Do you have the following skills, experience and drive to succeed ...
-
Service Desk Technician
2 weeks ago
AccountabilIT LLC Scottsdale, United StatesAccountabilIT is a full spectrum IT services firm headquartered in Scottsdale, offering Cybersecurity, Service Desk, Cloud and Virtualization, Disaster Recovery, Managed and Professional Services. We are strong believers in promoting from within and we view our Service Desk as a ...
-
Service Desk Technician
2 weeks ago
Insight Global Scottsdale, United StatesJob Description · Job DescriptionRole: Service Desk Technician · Company: to be released via phone call · Duration: 6 month contract to hire · Location: Scottsdale, AZ - onsite 5x per week - sometimes remote on Mondays · Pay Rate: 20-25/hr · Required Skills & Experience · An Ass ...
-
Service Desk Technician
2 weeks ago
Insight Global Scottsdale, United StatesJob Description · Job DescriptionDuration: 6 month contract-to-hire · Location: 5 days onsite in Scottsdale, Arizona · Required Skills and Experience: · 1 to 3 years of experience in customer service or administrative support including experience with phone, chat, email and tic ...
-
Service Desk Technician
4 weeks ago
Insight Global Scottsdale, United StatesInsight Global is seeking a Service Desk Technician for a client in Scottsdale, AZ. The IT Service Desk Technician is responsible for providing multiple-level technical/customer service and support to company end-users and desktop-related applications, computers, accessories, and ...
-
Help Desk Technician
2 weeks ago
TEKsystems Scottsdale, United StatesJob Description · Job DescriptionJob Description · Looking to add a team member on their Service Desk Team. They're looking for a entry-mid level technician to provide 100% virtual support for their customers. Day-to-day breakdown: 60% is answering calls and 40% is around daily t ...
-
Service Desk Technician
2 weeks ago
TEKsystems Scottsdale, United StatesJob Description · Job DescriptionTop Skills' Details · 1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.) · 2. Office 365 experience - know their way around the platform · 3. Good reasoning and troubleshooting ...
-
Service Desk Technician
3 weeks ago
Insight Global Scottsdale, United StatesJob Description · Job DescriptionRole: Service Desk Technician · Company: to be released via phone call · Duration: 6 month contract to hire · Location: Scottsdale, AZ - onsite 5x per week - sometimes remote on Mondays · Pay Rate: 20-25/hr · Required Skills & Experience · An Ass ...
-
Service Desk Technician
2 weeks ago
TEKsystems Scottsdale, United StatesJob Description · Job DescriptionTop Skills' Details · 1. Active Directory Administration - (password reset, account management, understanding access, disabling accounts, etc.) · 2. Office 365 experience - know their way around the platform · 3. Good reasoning and troubleshooting ...
Help Desk Technician - Scottsdale, United States - Trajan Wealth LLC
Description
Job Description
Job DescriptionJob purpose
We are seeking a talented and motivated Help Desk Technician to join our rapidly growing corporate office in Scottsdale. The ideal candidate will play a key role in providing technical assistance and support to our internal users. You will be responsible for diagnosing and resolving hardware, software, and network issues, ensuring optimal operational efficiency.
This role is full-time onsite at our Scottsdale headquarters.
Duties and responsibilities
Qualifications
Working conditions
Physical requirements
Must have professional appearance (business casual). Must be able to lift up to 50 pounds. Requires physical dexterity to work on internal computer components, or physically installing computer systems and equipment.
Benefits
