Jobs

    Hotel Front Desk - Stowe, VT, United States - AWOL Stowe

    AWOL Stowe
    AWOL Stowe Stowe, VT, United States

    1 week ago

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    Description

    Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.

    Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today 18 - $20 hourly Responsibilities:


    • Mitigate customer complaints as needed
    • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
    • Work with the housekeeping staff to ensure rooms are ready for new guests
    • Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
    • Bookkeeping: keep accurate records of all hotel guest account information
    High school graduate, GED recipient, or equivalent

    • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
    • Has previous experience or working knowledge of Microsoft Office and reservation management systems
    • Has experience answering telephone calls and troubleshooting stressful situations

    Located on the fringe of the Cady Hill Forest, AWOL Stowe is tucked away, yet just minutes from the mountains and Stowe's picturesque downtown.

    Private but with plenty of opportunities to interact with other travelers.


    Website:
    18-20 Hourly Wage
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