IT Director - Terre Haute, United States - CereCore

Description

Classification:
Contract

Contract Length:

6 Month

Location:
Terre Haute, IN

Job ID:

CereCore provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide.

Our heritage is in the hallways of some of America's top-performing hospitals. We have served as leaders in finance, operations, technology, and as clinicians turned power users and innovators. At CereCore, we know firsthand the power that aligned technology can provide in delivering care.

As a wholly-owned subsidiary of HCA Healthcare, we are committed to bringing the expertise we have gained as operators to deliver IT services that emphatically address the needs of health systems across the United States.

Our team of over 600 clinical and technical professionals has implemented EHR systems in more than 400 facilities and provides managed services support to tens of thousands of health system employees.

We work tirelessly to provide healthcare organizations specialized IT services that support the delivery of patient care. The Link to Life-Saving Care.

CereCore

is seeking an

IT Director to join our team in

Terre Haute, IN.

The Director of IT&S oversees and manages effective operation of the information technology in the facility and ensures strategic and operational alignment with facility business objectives and facility, division, and HCA enterprise IT&S goals and objectives.

Supervisor:
Division CIO or Senior Director of IT&S

Supervises:
Roles may include and are not limited to Sr. Clinical Analyst, Clinical Analyst, Sr. Technical Analyst, Technical Analyst, Systems Administrator (zone/market operations may be aligned such that all employees report to division-based leadership where the Director of IT&S would not supervise any employees

Responsibilities

CIT Operations Management:
Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management
Develops Facility IT&S capital & operating budgets aligned with budget directives
Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution)
Coordinates the assignment of resources to IT&S projects, operations, & incidents
Aligns & monitors the assignment of resources and related financial allocations to Facility programs
Develops plans for the Facility technical environment with Division technical leaders
Identifies and coordinates resolution of IT issues at the Facility
Coordinates on-site management of Facility hardware & software
Promotes & coordinates the management of compliance issues & projects
Manages information security aspects for the Facility

Strategic Business/IT Alignment & Planning:
Facility/Zone Business/IT Alignment, Strategic IT Planning
Develops, coordinates, guides, and executes a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy
Assists in development of Division and Corporate 3-yr IT strategic plans

Relationship Management & Communication:
Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups
Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
Represents IT&S on appropriate business committees
Owns the facilitation of multi-way communication with key constituents on IT&S matters
Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO
Cascades all information to direct reports & Facility-based IT&S staff through face-to-face meetings and other communication mechanisms
Promotes sharing of information through documentation and distribution of best demonstrated practices
Project Portfolio &

Project Implementation Management:
Managing the Portfolio of Work, Managing Individual
Projects
Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader
Manages, monitors & executes the Facility's portfolio of projects
Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)

Process Engineering:
Improvement of Workflow through Technology, Utilization of Technology
Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders
Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action
Participates in Enterprise, Division, &Facility process improvement initiatives

Governance:
Support of Decision-Making Processes

Educates key constituencies regarding IT governance processes & practices
Communicates & supports IT governance processes & practices

Staff Development:
Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning,
Performance Management
Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor
Helps ensure accountability of IT&S Staff working in the Facility
Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division organization structure & practices
Adheres to the Code of Conduct and Mission and Value Statements
Assists with other duties as assigned

Requirements

Strong understanding of IT&S operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles
A clear understanding of computer systems and corresponding support requirements
Possesses strong written, verbal, and presentation skills
Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment
Strong understanding of HCA systems and procedures
Strong analytical skills in budgeting, planning and policy maintenance and development

Education:
College graduate required

Experience:
At least five years experience in an IT environment with direct supervision or team leadership required

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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