- Produces assigned reports in a timely and accurate fashion. Identifies and recommends improvements in the accuracy and efficiency of the reporting process.
- If so assigned, provides first-line support for callers (internal and external) related to the delivery and administration of assigned products. First-line support includes, but is not limited to, answering routine inquiries, performing basic maintenance functions, and/or assisting the caller with system access issues.
- May assist in the testing and implementation of system and procedural changes, especially with respect to the documentation of said changes and test results; sometimes assists with administering projects within the assigned product or service area or contributes on behalf of that product or service in larger projects.
- Assists management in maintaining complete and accurate records needed to document production and demonstrate compliance with audit and regulatory requirements.
- Reviews user materials for assigned products, including manuals, training programs, and release notes, to become more familiar with product capabilities and to advise Operations management when changes may be needed to United Bank processes, procedures, communications, etc.
- At least one year of banking experience with an emphasis in Operations OR a college degree in Business, MIS, or a related field.
- Demonstrated proficiency with Microsoft Office products, especially Excel.
- Close attention to detail and an aptitude for assembling data from multiple sources into useful management information; the ability to recognize a disparity in data and mark it for further investigation.
- Experience working successfully in a structured environment with policies and procedures.
- Evidence of communication skills sufficient to create and/or interpret operating procedures; ability to communicate professionally with service partners and customers via telephone and e-mail.
- Potential to understand workflows and system requirements to the degree necessary to write procedures, generate reports, and/or provide first-line support to customers and service partners.
- Collaboration – working effectively with others in the organization outside the line of formal authority (such as peers in other units or senior management) to accomplish organizational goals and to identify and resolve problems.
- Communication – expressing ideas effectively in individual and group situations; adjusting language or terminology to the characteristics and needs of the audience.
- Learning and Growth – accumulating and integrating technical and professional skills/knowledge in job-related areas to improve personal and departmental performance.
- Sitting for extended periods of time.
- Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components.
- Ability to converse and exchange information with all levels of staff within organization.
- Ability to observe, perceive, identify, and translate data
-
Treasury Management Operations Analyst
1 week ago
United Bank, Inc. Parkersburg, United StatesThe Product Analyst is responsible for production of reports used to measure and monitor the efficiency, accuracy, volume, profitability, security, risk and/or timeliness of assigned products and services, and/or the first-line support of selected pr Operations Analyst, Operation ...
-
Treasury Management Operations Analyst
1 week ago
United Bank, Inc. Parkersburg, United StatesJob Description · The Product Analyst is responsible for production of reports used to measure and monitor the efficiency, accuracy, volume, profitability, security, risk and/or timeliness of assigned products and services, and/or the first-line support of selected products, incl ...
-
Treasury Management Operations Analyst
1 week ago
United Bank Inc Parkersburg, United StatesJob Description · The Product Analyst is responsible for production of reports used to measure and monitor the efficiency, accuracy, volume, profitability, security, risk and/or timeliness of assigned products and services, and/or the first-line support of selected products, inc ...
-
Java Developer lll
2 weeks ago
Old Dominion Freight Parkersburg, United StatesAre you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynamic team environment? Then Old Dominion is the home for you. ...
-
Data Analyst
1 week ago
Memorial Health System Marietta, United StatesIn an environment of continuous quality improvement, t he Data Analyst is responsible for the understanding of healthcare data (e.g. patient, claims, financial, clinical and provider data) and operations coupled with the knowledge of large data set development, quantitative data ...
-
Financial Analyst III
1 week ago
Thermo Fisher Scientific Marietta, United StatesJob Description · Job Description · Job Title: Financial Analyst III · Reports To: Sr. Finance Manager, Marietta Operations · Group/Division: Laboratory Products Group / Laboratory Equipment Division · Position Location: Marietta, OH · Position Summary: · The ideal candid ...
-
Financial Analyst III
2 weeks ago
Thermo Fisher Scientific Marietta, United StatesJob Description · All potential applicants are encouraged to scroll through and read the complete job description before applying. · Job Description · Job Title: · Financial Analyst III · Reports To: · Sr. Finance Manager, Marietta Operations · Group/Division: · Laborator ...
Product Analyst - Parkersburg, United States - United Bank
Description
Job Description
The Product Analyst is responsible for production of reports used to measure and monitor the efficiency, accuracy, volume, profitability, security, risk and/or timeliness of assigned products and services, and/or the first-line support of selected products, including the assistance of internal and external callers in service implementation, troubleshooting, and routine maintenance. The incumbent will draft and/or update procedures used within assigned departments and assist in the gathering of information needed to document compliance with policies and procedures for audit or bank examinations. S/He may assist with project administration or contribute as part of a larger project team.
RESPONSIBILITIES:
Qualifications
KEY COMPETENCIES:
ESSENTIAL FUNCTIONS:
