Overnight Bell Attendant - Palm Coast - Aimbridge Hospitality

Description

Job Summary:

Responsible for transporting guests to and from the hotel to local area attractions, as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support front desk operations.

Responsibilities

Qualifications:

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
• Must have a valid driver's license for the applicable state.
• Must have an acceptable MVR (Motor Vehicle Driving record).
• Minimum of one year driving experience.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must maintain composure and objectivity under pressure.

Responsibilities:

• Approach all encounters with guests and employees in a friendly service-oriented manner.
• Maintain regular attendance in compliance with standards as required by scheduling.
• Maintain high standards of personal appearance and grooming.
• Comply with all times with standards and regulations to encourage safe and efficient hotel operations.
• Greet guests in a pleasant manner.
• Loading and unloading luggage carts.
• Escort guests to rooms.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver messages to meeting rooms.
• Deliver flowers and packages to guest rooms.
• Complete room changes.
• Maintain current listing of local and area attractions, special events, and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist housekeeping department with guest requests.
• Ensure lobby reader board is correct.
• Provide information, maps, and directions as required.
• Open doors.
• Answer phones to assist guest service agents.
• Conduct house count by computer.
• Show guest rooms and suites as needed and emphasize company amenities.
• Other duties as required.

Property Details:

Nestled on a stretch of unspoiled beach along the Atlantic Coast in Palm Coast, Florida, Hammock Beach Resort is an extraordinary treasure. Families have been making special memories for years capturing them in pictures and videos.

So much more than a hotel room, Hammock Beach Resort is designed for gatherings of friends and families, with villas and suites ranging from 700 to 2,350 square feet.

At Hammock Beach, it is our mission to ensure our guests experience a rich and carefree stay. We offer services that are truly unique to Hammock Beach.

Company Overview:

Aimbridge Hospitality is the global leader in third-party hotel management, representing over 1,550 hotels in all 50 states and 22 countries.

Benefits:

• Medical, Dental, and Vision Coverage.
• Short-Term and Long-Term Disability Income.
• Term Life and AD&D Insurance.
• Paid Time Off.
• Employee Assistance Program.
• 401k Retirement Plan.