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Solutions Engineer - North Palm Beach, United States - DSS, Inc.
Description
DSS, Inc.
DSS, Inc. is a drug and alcohol free workplace (DFWP).
DSS, Inc. is an Equal Opportunity (EOE), Affirmative Action (AA) employer that invites and encourages minorities (M), women (F), veterans (V), veterans preferred (V Preferred), LGBT (Lesbian, Gay, Bisexual, Transsexual) and individuals with disabilities (H) to apply.
We are ADEA and ADA compliant.
Level: Experienced
Travel Percentage: Up to 25%
Job Location: DSS N Palm Beach - North Palm Beach, FL
Job Shift: Day
Position Type: Full Time
Job Category: Information Technology
Education Level: 4 Year Degree
POSITION SUMMARY:
Position Title: Solutions Engineer
DUTIES AND RESPONSIBILITIES:
The Solutions Engineer architects, engineers, implements, administers, configures, supports, monitors, troubleshoots, and maintains enterprise applications. The Solutions Engineer works closely with the business units to define and implement solutions according to business strategies and goals.
Essential Duties:
Individuals may perform any combination of the functions shown below.
Architects, designs, engineers, implements, administers, configures, supports, monitors, troubleshoots, and maintains enterprise applications including but not limited to O365, Azure and the Atlassian Suite
Acts as business analyst and project manager working with different departments and stakeholders to understand their needs, gather and translate their business requirements
Becomes the champion of the assigned enterprise programs or technologies by being the go-to person for any new implementations and/or improvements following industry best practices
Manages multiple projects keeping stakeholders updated and working on action items and setting deadlines
Promotes user adoption of internal enterprise applications
Provides usage metrics and analyzes return of investment of enterprise applications
Creates workflow and collaboration solutions
Works with end users to collect and analyze business requirements and implement solutions
Provides production support and maintenance for assigned systems
Ensures quality by testing solutions for proper operation with minimal defects
Creates and executes project work plans, revising as necessary to meet changing needs and requirements
Follows change control processes and maintenance plans
Keeps enterprise applications patched and secure
Writes documentation and assists with business proposals
Develops custom applications and APIs integrations
Automates repetitive tasks using PowerShell, C# or alternate
Other Duties:
On call 24/7
SECURITY AND PRIVACY DUTIES AND RESPONSIBILITIES
Individuals working for DSS will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST Additionally, they are required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties. Individuals working in departments that are considered to be in the high risk category will be required to undergo advanced training based on their role and level of access. Individuals with access to modify data and the configuration baseline will require further training.
The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.
QUALIFICATIONS:
Skills:
Required:
Ability to architect, design, engineer, implement, administer, configure, support, monitor, troubleshoot and maintain enterprise applications
Ability to develop custom application(s) using C#, PowerShell, .Net Core or alternate
Ability to function as a team player and multi-task in a fast-paced environment
Strong interpersonal and communications skills; capable of writing proposals or papers, acting as a vendor liaison and making presentations to internal customers or professional peers
Ability to automate processes and manage priorities effectively to achieve optimal results
Ability to develop technical specifications and interpret business requirements
Windows Server administration
Working knowledge of O365 and Azure administration
Proficient as a SharePoint Developer
Solid understanding of IIS, Active Directory and DNS
Ability to build PowerShell scripts
Proficient with Azure DevOps
Familiar with DevOps and Software Lifecyle management
Ability to generate reports using Power BI, Tableau, SSRS or similar
Desired:
Power Automate
Mobile app development
Education:
Required:
Desired:Bachelors or associate degree
Microsoft certification
Certification(s), Licenses:
Required:None specified
Desired: Any position, department or skill set applicable certification
Years of experience in a similar role:
Required:5 years
Desired:Any additional applicable experience
PHYSICAL DEMANDS:
Standing
10% per day
Sitting
80% per day
Walking
5% per day
Stooping
5% per day
Lifting
Ability to lift up to 20 lbs. unassisted
Computer Work
80% per day
Telephone Work
10% per day
Reading
10% per day
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you need an accommodation seeking employment with DSS, Inc., please email or call Accommodations are made on a case-by-case basis.
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