Senior IT Support Specialist - Westborough, MA
1 month ago

Job summary
We are seeking a motivated and detail-oriented Senior Support Specialist to join our IT team.The Senior support specialist position is responsible for managing and supporting desktop systems and infrastructure and provides advanced technical support for end-users, focusing on troubleshooting complex issues related to Microsoft 365, Azure services, identity management through Microsoft Entra,
and networking. This role requires strong problem-solving skills, excellent communication,
and the ability to work independently while collaborating with other IT team members.
Bullet points
- Troubleshoot and resolve issues related to: Microsoft Entra ID including user provisioning,MFA, conditional access,and SSO.
- Troubleshoot complexissuesrelatedtomicrosoft365,AzureServices,andNetworkingsupportforEndusers.
Job description
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