Housekeeping Room Attendant - Houston, United States - Palette Hotels

Palette Hotels Houston, United States

1 week ago

Description

Job Description

Housekeeping Room Attendant - TownePlace Suites by Marriott Houston, TX

Mission Statement

Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.

Vision Statement

Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all.

Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners.

Job Description:

The Housekeeping Attendant is responsible for the cleanliness of guest rooms.

Required Skills and Requisites:

 Service orientation. Knowledge of principles and processes for providing customer and personal services.

 Excellent communication skills. Ability to convey information and ideas

 Ability to read and understand directions on cleaning chemicals.

 Ability to use chemicals and equipment in a safe and efficient manner.

*Weekend Evening and Holidays availability is a must.

Bonus Incentives Signing Bonus, $200.00 after 60 days from the date hire.

Referral Bonus: $150.00, after 60 days from the date of hire.

Responsibilities and Duties:

 Obtain room assignments from your Supervisor at the beginning of the shift

 Check your cart to make sure it is correctly stocked

 Know the correct procedure for entering a guest room.

 After entering a room, move your cart across the opening of the room door with the open side of the cart facing the room.

 Follow a set pattern of steps for daily cleaning of occupied and check-out rooms so nothing is missed.

 Check room for damages furniture and equipment.

 Report all damage and missing items to your Supervisor immediately.

 Any items found in guest rooms. Lobby, corridor, or in the back of the house are to be returned to Lost and Found with the following information: Date, where found and finder's name.

 Before leaving a guest room, give the entire room one last inspection.

 Notify Housekeeping that the room is clean and whether it is occupied or vacant.

 Restock your card, remove any trash and dirty linen, at the end of the shift so it is ready for the next day.

 Respond to guest questions.

 Provide guest assistance, directions, and information as requested.

 Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.

 Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.

 Perform other duties as requested by Supervisor

At Esperanto Developments, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Esperanto Developments, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Esperanto Development policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

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