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Release Manager - Pierre, United States - HealthEdge
Description
OverviewPosition
Overview:
The Release Managerwill work withcross-functionalinternalteamstomanagechanges(softwarereleases/deployments)going into an environment,along with ensuring the stability of the environmentpost change.
The ideal candidate willhave software implementation experience including configuringand managingenvironments for application migration. Thiswill includea solid understanding ofRelease, Change and EnvironmentManagement processes.
This roleis additionally expected to mentorteam membersand streamline currentprocessesto align withHealthEdgeContinuous Improvement principles.
Experience in the healthcare industry is a plus, but notrequired.
This roleisremote.
The Product:
With Source
,we'rechanging the industry narrative, providing a moreholistic approachto payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan's needs today and extensible to grow with their organization over time—bringing disparate parts of a payer's organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues areidentifiedand addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions fromHealthEdgedelivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.
Your impact
:
Maintain deep understanding ofHealthEdge/Customer product ecosystem and its interdependenciesandleveragevarious tools available for environment management & stability
Streamline processeswith an eye on automationto foster continuous improvement
Manage and standardize programs to meet the client's release/deployment and quality criteriawith a focus onstandardization & repeatability in a continuous improvement environment
Builds consensus and leads decision making through nebulous problems
Ability to find solutions to challenges andmakeinformed recommendations.
Act as a gatekeeper, ensuring that all cross-functional teams sign off on the release before each promotion to production
Identify & manage risks and clearly communicate them to program/project stakeholders while proposing solutions
Effectively communicate required delivery dates, deployment pipelines, releases, and proposed enhanced processes to the delivery teams
Be involved in code deployments, database synchronization, and DevOps best practices
Streamline deployment practices for effective delivery to the client
What you bring:
Behavioral:
Leadership skills
Mentorcross-functional teamson various technical and non-technical aspects of the jobwith a focus on standardization, predictability,and repeatability
Adept in cross functional collaboration to drive the company initiatives
As a customer advocate, represent their issues effectively internally to meet theirbusinessobjectives
Manage expectationsboth internally and externally (Customer) while working through issues/initiatives/processes
Release Management:
Solid functional and technical experience with Release and Change Management processes, including configuring environments for application migration
The ability to effectively communicate and coordinate between multiple teams including Infrastructure, Support, On-Call, Development, QA, SMEs, architects, and business stakeholders as well as with client teams
A focus on a zero/minimum-error software delivery scenarios
Hands-on experience with hot fixes for software applications andtheability to seek alternatives in case of deploy/code failures
Knowledge of release management processes using current trends and tools in the industryincludingDevOpsandCI/CD
Environment Management
Experience working with client/customer teams and documenting environment changes for Releases/Deployments
Priorsoftware implementation experience including configuring environments for application migration
A working knowledge of Jenkins, configuration management database (CMDB), code packaging,Azure DevOps, Salesforce, ELK, Git Hub,AWS,and basic Unix commands
An in depth understanding of ITIL/ITSM practices and solutions development from the drawing board to production delivery, including experience with troubleshooting scenarios in production environments
HealthEdge
commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace.
We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.
WhileHealthEdgeis located inBurlington, MA you may live anywhere in the US
Type of Employment:
Full-time, permanent
Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
The employeeis occasionally required tomove around the office.
Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work across multiple time zones in a hybrid or remote work environment.Long periodsof time sitting and/or standing in front of a computer using video technology.
May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position.
required
.
HealthEdge
reserves the right to
modify
, add, or remove duties and to assign other
duties
as necessary.
In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.
Candidates maybe required
to go through a pre-employment criminal background check.
HealthEdge
is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women,
veterans
and persons with disabilities.
#LI-Remote
Job Locations
US-Remote
ID
Category
Engineering
Position Type
Full-Time
HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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