IT Service Desk Analyst

Job Description: · Service Desk Analyst who, under direct supervision, is responsible for troubleshooting application or device problems; determines if solution is known and publishes resolutions or workarounds in Jira Service Management Incident, Problem or Knowledge Management. ...

· Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or follow established processes and procedures, to execute the following responsibiliti ...

Provides support to end users for computer, application, system, device, access and hardware issues. · ...

Job Title: Service Desk Analyst · Job Location: Plymouth, MA, days Onsite Work) · Job Type: Contract · Job Summary: · We are seeking a Service Desk Analyst with 2–5 years of experience to provide technical support and troubleshooting assistance to end users. The ideal candidate w ...

Submission Due Date: 05/28/2025 · Client - State of PA · An initial virtual interview via Teams with video-enabled will be conducted, followed up by a mandatory in-person interview for the position. · Local Candidates Are Preferred. · This position is located in downtown Harrisbu ...

This is a · 6 Months contract for · a Help Desk Analyst position in Atlanta, · Ga that requires providing technological and helpdesk support for users of the Integrated Eligibility System application. ...

The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division.Takes ownership of resolving first level customer service requests related to hardware and software. · Uses excellent proble ...

The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management. · Provides first level hardware and software technical support to include password resets in a professional and timely manner. · Provides effective Five-Sta ...

The Service Desk Analyst provides superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. The Service Desk Analyst is responsible for maintaining a knowledge-based system of common reported problems and resolutions. ...

Help Desk Analyst at Material Solutions company in south Fort Worth. · ...

Title: Help Desk Analyst · Location: Little Rock, AR · Duration: 4+ Months · #ONSITE · Job Description · The Application Help Desk Analyst is responsible for supporting Users of the Arkansas Court Management System in identifying issues, problem solving, and software functionalit ...

We are seeking a Senior Service Desk Analyst to provide advanced technical support and deliver exceptional customer service in resolving IT incidents and service requests. · This role supports internal staff, contractors, and field users across a wide range of end-user technologi ...

We have an excellent opportunity for an IT Service Desk Analyst. The WEG Electric Corp Information Technology team is responsible for providing infrastructure and system support services to WEG Group companies in the US. · ...

The IT Service Desk Analyst provides front-line technical support for a multi-facility healthcare organization. · Respond promptly to incoming IT service desk calls, emails, and ticket submissions from hospital staff, ambulatory clinics, and patients. · Provide first-level suppor ...

+Job summary · The Atlanta Public School System is seeking the services of multiple Service Desk Analysts to provide direct first-line level 1 service desk support to APS schools and administrative locations.Monitor telephone system and take calls from APS users · +3+ years' work ...

Provides first-level contact and incident resolution for all users with all issues. · Uses advanced troubleshooting skills to review knowledgebase articles ensuring accuracy of content. · ...

Title: DOS: Help Desk Analyst HDA1 A4 SC · Location: · Duration: 06+ months · Client: Commonwealth of PA · Rate: $18/hr. W2 · Interview: In Person Only · DOS- Help Desk Analyst HDA1 A4 SC3 · Contractors will work 5 days in the office and 5 days out of the office. · They can actu ...

We're looking for a detail‑oriented Lock Desk Analyst to manage loan pricing, · lock activities, · and eligibility reviews in alignment with investor guidelines to support revenue integrity and efficient pipeline management.Publish daily pricing and margins in Optimal Blue / Enco ...

Help Desk Analyst provides support to end users for computer application system device access and hardware issues. · Identifies researches and resolves the most complex technical problems. · ...

The IT Service Desk Analyst role delivers day-to-day IT related support to users across North America while serving as a proactive liaison between IT and business. · ...