Operations Manager - Round Rock, TX, US

Company History:  Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing ca ...

Job description

Company History:  Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 500,000 square feet of manufacturing capacity across 10 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering. 

With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors. Fathom's extensive certifications include ISO 9001:2015, ISO 9001:2015 Design, ISO 13485:2016, AS9100:2016, NIST and ITAR.

Operations / Production Manager — CNC Machine Shop

Position Summary

The Operations / Production Manager is responsible for leading daily manufacturing operations within a CNC machine shop to ensure safety, quality, delivery, and cost objectives are achieved. This role oversees production planning, staffing, equipment utilization, continuous improvement initiatives, and cross-functional coordination to support customer requirements and company growth. The position serves as a key leader driving operational performance, accountability, and a culture of continuous improvement.

Key Responsibilities

Production & Operations Management

• Direct and oversee daily CNC machining operations including milling, turning, secondary operations, and finishing.

• Ensure production schedules are executed efficiently while meeting customer delivery commitments.

• Monitor workflow, capacity, and machine utilization to maximize productivity.

• Coordinate priorities with Planning, Quality, Engineering, and Shipping departments.

• Develop and maintain production metrics (OEE, throughput, on-time delivery, scrap rates, etc.).

Leadership & Team Development

• Lead, mentor, and develop supervisors, leads, and production personnel.

• Establish clear performance expectations and accountability.

• Drive a culture focused on safety, teamwork, and continuous improvement.

• Conduct regular performance reviews and provide coaching and corrective action when necessary.

• Support hiring, onboarding, and workforce planning.

Quality & Compliance

• Ensure production processes meet customer specifications and quality standards.

• Partner with Quality to maintain compliance with applicable standards (e.g., ISO 9001, ISO 13485, AS9100 if applicable).

• Support root cause analysis and corrective action activities for nonconformances.

• Promote mistake-proofing and standardized work practices.

Process Improvement & Efficiency

• Lead lean manufacturing and continuous improvement initiatives.

• Identify and eliminate bottlenecks, waste, and inefficiencies.

• Improve setup reduction, tool management, and machining efficiency.

• Implement best practices for process control and operational consistency.

Safety & Equipment Management

• Ensure compliance with all safety policies and OSHA requirements.

• Oversee machine maintenance coordination and preventative maintenance adherence.

• Maintain clean, organized, and efficient production areas (5S / 6S).

Planning & Communication

• Participate in production meetings and provide clear communication of priorities.

• Collaborate with sales and customer service on capacity planning and delivery commitments.

• Provide operational reporting to senior leadership including KPIs and improvement actions.

Qualifications

• Bachelor's degree in Manufacturing, Engineering, Operations Management, or equivalent experience preferred.

• 5+ years of leadership experience in a CNC machining or precision manufacturing environment.

• Strong understanding of CNC machining processes (milling, turning, tooling, setup reduction).

• Experience with ERP/MRP systems and production scheduling.

• Demonstrated experience leading teams in a fast-paced manufacturing environment.

• Knowledge of lean manufacturing principles and continuous improvement methods.

• Strong problem-solving, decision-making, and organizational skills.

Preferred Experience

• Experience in high-mix / low-volume or precision manufacturing environments.

• Familiarity with regulated industries such as medical, aerospace, or defense.

• Exposure to ISO-certified quality systems.

• Experience managing multi-shift operations.

Key Performance Indicators (KPIs)

• On-time delivery performance

• Equipment utilization / OEE

• Labor efficiency

• Scrap and rework reduction

• Setup time reduction

• Safety performance

• Employee engagement and retention

Work Environment

• Manufacturing floor and office environment.

• Regular exposure to machining equipment, noise, and industrial conditions.

• Requires frequent walking, standing, and interaction with production personnel.

What we offer: 

Health Benefits: Medical, dental, and vision coverage. Company paid for Life insurance, short-term and long-term disability insurance.

Additional Benefits: Paid time off, Floating Holidays, Volunteer time off, and sick time off (depending on state of employment). 401k Plan

Employee Perks: Discounts on products and services.

Equal Opportunity Employer/Veterans/Disabled

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.