Account Manager Lead - Houston
1 month ago

Job summary
The Account Manager Lead is responsible for driving customer retention, expansion, and long-term success across a portfolio of strategic accounts.Responsibilities
- Own and grow a portfolio of high-value customer accounts, ensuring strong retention and expansion.
- Act as a trusted advisor to customers, understanding their business objectives and aligning solutions to their needs.
- Lead renewal and upsell conversations, consistently meeting or exceeding retention and growth targets.
- Manage escalations and complex customer issues, ensuring timely and effective resolution.
Job description
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