Account Manager Lead - Houston

Only for registered members Houston, United States

1 month ago

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Job summary

The Account Manager Lead is responsible for driving customer retention, expansion, and long-term success across a portfolio of strategic accounts.

Responsibilities

  • Own and grow a portfolio of high-value customer accounts, ensuring strong retention and expansion.
  • Act as a trusted advisor to customers, understanding their business objectives and aligning solutions to their needs.
  • Lead renewal and upsell conversations, consistently meeting or exceeding retention and growth targets.
  • Manage escalations and complex customer issues, ensuring timely and effective resolution.

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